Report: #429125

Complaint Review: Transtech Merchant Group, Summit Merchant Solutions, TMG, First American Payment Systems

  • Submitted: Fri, February 27, 2009
  • Updated: Mon, December 12, 2011
  • Reported By: New Port Richey Florida
  • Transtech Merchant Group, Summit Merchant Solutions, TMG, First American Payment Systems
    300 Burnett Plaza, Suite 300
    Fort Worth, Texas

Transtech Merchant Group, Summit Merchant Solutions, TMG, First American Payment Systems This Company Is Your Worst NIGHTMARE!!! Do NOT Get Suckered In!! Stay Clear Fort Worth Texas

*Consumer Comment: Class Action against TransTech

*Consumer Comment: Also Fighting with TransTech

*General Comment: Do Not do business with TMG

*Consumer Suggestion: Me too!!!

*Consumer Suggestion: Having the same problem with TRANSTECH.....

Show customers why they should trust your business over your competitors...

We own a small wholesale / retail produce business. We signed up with Transtech Merchant Group for our merchant processing. After just a few days we cancelled because I had done some digging into this company and read many reports of unsatisfied customers being charged bogus fees.

We had origanally told them we had our own equipment and did not need theirs. They sent us equipment anyway. We called them and requested a call tag to return their equipment as we had already cancelled our contract.
We returned their equipment and thought that would be the end of it.

About a month later we noticed fees being taken out of our checking account. We called TMG and told them that they were taking fees from our account and that we had cancelled this contract well within the thirty day period. They said they did not receive cancellation and that it was past the thirty days now so we would have to pay the cancellation fees. We then promptly went to our bank and put a stop payment on these fees. TMG then attempted to take over $1700.00 out of our account.
We immediately put a stop payment on any TMG activity. We also closed our business checking account and opened a new one.

Several days later they tried the same thing again in our new checking account!!! I called them and told them that they were accessing an account that they did not have authorization to access. The rep told me they did have authorization. I argued but to no avail. I asked what the $1700 worth of fees were for. She said for unreturned equipment. I said well I have proof before me that you received the equipment and signed for it. She said oh well these fees are for cancellation of your contract! Now, had we not cancelled within the specified 30 days it states in the contract that there would be a $595.00 fee, not a $1700 fee.

All in all this company has tried to take several thousand dollars out of our account. Thankfully we have been able to stay one step ahead of them but for how long???

We have finally contacted ABC Action News here in Florida and hopefully they will come to our aid. I do not know what else to do. These guys will not go away.

Please be WARNED!!! Do not do business with Transtech Merchant Group or any of their other companies. They are nothing but SCAMMERS!!!!

New Port Richey, Florida
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This report was posted on Ripoff Report on 02/27/2009 01:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Class Action against TransTech

AUTHOR: cheryl - (USA)

I would also like to participate in this suit against TransTech.

Please post more info on where join this!
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#2 Consumer Comment

Also Fighting with TransTech

AUTHOR: cheryl - (USA)

I am also a victim of TransTech.  Our small business unfortunately had to close this year due to the economy.  When I contacted TransTech to close my account, I was told that even though my 3 yr. commitment to them had been fulfilled in April, I had not cancelled in writing with them 30 - 90 dys prior to my anniversary date and that I would have to pay the $595.00 cancellation fee.

I told them that the business was closed & dissolved and they continued to debit my business account.  I closed the account and started to get threatening letters.
I sent by certified mail a letter telling them I was NOT closing the account and that I would pay them their monthly fee that I had been charged after closing my business until my next anniversary date.

They have since received & signed for that letter, cashed the 2 cashier's checks, and sent another threatening letter now demanding $725.  When we called to speak to someone, we were spoken to in a very hostile tone, and they would not even discuss the situation.  We were told it ws now in collections and were hung up on 4 times trying to resolve this.

We are now going to contact the State Attorney in Georgia, along with anyone else we can find to help us. If anyone else has any contact info to create a class action against them, please share it here!
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#3 General Comment

Do Not do business with TMG

AUTHOR: DL - (United States of America)

I am having the exact same problem! I wish I would have looked into Transtech Merchant Group before doing business with them. I will contact Mr. Abbott this week, and also in the process of having WSAZ News do a report as well, since there are several in my area experiencing the same problems with this company.
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#4 Consumer Suggestion

Me too!!!

AUTHOR: kerroppi420 - (United States of America)

I have a very similar situation! Can I ask you how your nightmare ended with these people??
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#5 Consumer Suggestion

Having the same problem with TRANSTECH.....

AUTHOR: Rippedoff - (U.S.A.)

FLorida girls.....You left no contact info. A woman in Kansas and I are working on a class action. Contact Greg Abbott's office. texas States Attorney. my name is Jason

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