Complaint Review: BEARCOUNTRY VACATIONS - California
- BEARCOUNTRY VACATIONS bearcountryvacations.com California U.S.A.
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- Category: Travel Agencies
BEARCOUNTRY VACATIONS ripoff California
*Author of original report: HAVE NOT RECEIVED A REFUND ! YOU HAVE MORE EXCUSES
*REBUTTAL Owner of company: Patricia Moore is a liar! She was refunded 2/11/04
*Consumer Comment: I HAVE TO AGREE WITH PAT - BEARCOUNTRY VACATIONS you always respond with 'IT'S THE CUSTOMER'S FAULT'. All these people can't be wrong or 'at fault'.
*Author of original report: an honest person would say, how can we get you on your trip". not put blame on their customers!
*Author of original report: an honest person would say, how can we get you on your trip". not put blame on their customers!
*Author of original report: an honest person would say, how can we get you on your trip". not put blame on their customers!
*Author of original report: an honest person would say, how can we get you on your trip". not put blame on their customers!
*REBUTTAL Owner of company: This is another false report!
PURCHASED SEVERAL PACKAGES ON E-BAY, AND PAID ALL REQUIRED FEES AND DEPOSITS ETC, TWO + YEARS AGO. FIRST TIME I ASKED FOR DATES, THEY COULDN'T ACCOMMODATE THEM. TRIED SEVERAL MORE DATES. AGAIN NO GOOD, BUT EACH TIME GIVES $25 CREDIT TOWARDS BALANCE. (WITH THESE CREDITS I NOW OWN NOTHING ON THE TRIPS.)
SO, I THEN STARTED WRITING ANY DATES IN ANY MONTH, YOU TELL ME WHAT YOU HAVE OPEN AND WE'LL MAKE OURSELVES AVAILABLE TO WHAT BEARCOUNTRY VACATIONS HAS AVAILABLE. NOW WE DON'T GET ANY RESPONSES AT ALL.
Pat
OCEAN VIEW, Delaware
U.S.A.
This report was posted on Ripoff Report on 05/15/2005 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bearcountry-vacations/california/bearcountry-vacations-ripoff-california-142776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#8 Author of original report
HAVE NOT RECEIVED A REFUND ! YOU HAVE MORE EXCUSES
AUTHOR: Pat - (U.S.A.)
SUBMITTED: Wednesday, May 25, 2005
WOW, WHAT A SURPRISE, YOU LOCATED A FILE ON ME. WELL, YOUR INFORMATION IS STILL WRONG, IT IS THREE TRIPS PAID, NOT TWO AS YOU ARE SAYING. I HAVE NOT BEEN REFUNDED ANYTHING! I HAVE ALL COPIES OF THE REQUESTS AND ALSO THE ONES THRU YOUR WEBSITE ALSO! FIRST YOU HAVE NO RECORD OF ME, NOW YOU DO. CLAIM REFUNDED THE MONEY, WELL PATRICIA, I NEVER GOT A REFUND, AND YOU KNOW IT... EXCUSES, EXCUSES, EXCUSES..........CAN'T WAIT TO SEE WHAT OTHER STORIES YOU COME UP WITH.
#7 REBUTTAL Owner of company
Patricia Moore is a liar! She was refunded 2/11/04
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Wednesday, May 25, 2005
We did locate a file for Patricia Moore and it was closed and refunded Feb. 11, 2004. This person submitted 2 dates. Her dates were not available and she was refunded. She received 2 dates not available letters and did not submit further dates. It is clearly stated we cannot guarantee dates being available. There are many things that determine availability and it is not our agency. Due to the nature of our business we will always have unhappy customers, it is not possible to please everyone. This customer has a second file, but, there has been NO activity since 2003, including NO emails from this person on this second file!! Thre are NO other files.
#6 Consumer Comment
I HAVE TO AGREE WITH PAT - BEARCOUNTRY VACATIONS you always respond with 'IT'S THE CUSTOMER'S FAULT'. All these people can't be wrong or 'at fault'.
AUTHOR: Dave - (U.S.A.)
SUBMITTED: Monday, May 23, 2005
Patricia
I have noticed that you always respond with 'IT'S THE CUSTOMER'S FAULT'. All these people can't be wrong or 'at fault'. 1 or 2, but not all.
SO, to me, this has RIP-OFF written all over it. Your company seems to be a sleezy operation. And until you prove otherwise, you're not going to convice anyone that these reports are false. ALL THE COMPLAINTS ARE SAYING THE SAME THING!
#5 Author of original report
an honest person would say, how can we get you on your trip". not put blame on their customers!
AUTHOR: Pat - (U.S.A.)
SUBMITTED: Sunday, May 22, 2005
AMAZING HOW EASILY YOU TOOK OUR MONEY. WE FILED ALL THE FORMS CORRECTLY AND CHECKS ATTACHED! ...AND BEHOLD, YOU BLAME ALL YOUR CUSTOMERS FOR BEING AT FAULT !!!!!!!!.
YOU RESPOND TO ALL THOSE POSTING HERE, THAT IT IS OUR FAULT FOR FAULTY PAPER WORK, THEN WHY ARE YOU CASHING OUR CHECKS!
IF YOU WERE HONEST YOU WOULD RETURN THE FORMS WITH THE CHECKS UN-CASHED AND HAVE US FILE THE PAPERS AGAIN. YOU HAD NO PROBLEM WHAT SO EVER CASHING THE CHECKS!
I HAVE THE EMAILS YOU DID SEND PRINTED OUT AND READY AS PROOF THAT YOU HAVE OFFERED $25 CREDIT EVERY SINGLE TIME YOU COULDN'T COME UP WITH ANY DATES AT ALL. HOW MUCH EASIER CAN IT BE, WHEN WE FINALLY SAID TO YOU WE'LL TAKE ANY DATES YOU CAN ARRANGE, DOESN'T MATTER TO US, WE WILL MAKE OURSELVES AVAILABLE!
WE NEVER HEARD FROM YOU AGAIN. NOW YOU DON'T HAVE ANY RECORD OF US !!!!!!!!!.
WE SENT YOU MONEY FOR A SERVICE THAT YOU HAVE NOT PROVIDED, NO MORE EXCUSES PATRICIA ANDERSON! YOU RIP PEOPLE OFF! STOP BLAMING YOUR CUSTOMERS FOR REPORTING THE TRUTH.
THE FAULTY PAPER EXCUSE IS NOT A GOOD REASON FOR NOT GET PEOPLE ON THE TRIPS THEY HAVE PAID FOR.........
IT'S ON YOU, AS YOU ACCEPTED AND CASHED ALL OUR CHECKS SENT IN "WITH THE FORMS" WHEN YOU CASHED OUR CHECKS YOU ACCEPTED THE FORMS.
IF TRULY THE FORMS WERE INCORRECT THEY SHOULD HAVE BEEN RETURNED WITH THE UN-CASHED CHECKS FOR CORRECT. NO MORE EXCUSES, !!!!!!!
NOT ONCE HAVE YOU WRITTEN HERE "HOW CAN WE CORRECT THIS PROBLEM FOR YOU AND GET YOU ON THE TRIPS YOU PAID FOR" THAT WOULD BE AN HONEST BUSINESS!
#4 Author of original report
an honest person would say, how can we get you on your trip". not put blame on their customers!
AUTHOR: Pat - (U.S.A.)
SUBMITTED: Sunday, May 22, 2005
AMAZING HOW EASILY YOU TOOK OUR MONEY. WE FILED ALL THE FORMS CORRECTLY AND CHECKS ATTACHED! ...AND BEHOLD, YOU BLAME ALL YOUR CUSTOMERS FOR BEING AT FAULT !!!!!!!!.
YOU RESPOND TO ALL THOSE POSTING HERE, THAT IT IS OUR FAULT FOR FAULTY PAPER WORK, THEN WHY ARE YOU CASHING OUR CHECKS!
IF YOU WERE HONEST YOU WOULD RETURN THE FORMS WITH THE CHECKS UN-CASHED AND HAVE US FILE THE PAPERS AGAIN. YOU HAD NO PROBLEM WHAT SO EVER CASHING THE CHECKS!
I HAVE THE EMAILS YOU DID SEND PRINTED OUT AND READY AS PROOF THAT YOU HAVE OFFERED $25 CREDIT EVERY SINGLE TIME YOU COULDN'T COME UP WITH ANY DATES AT ALL. HOW MUCH EASIER CAN IT BE, WHEN WE FINALLY SAID TO YOU WE'LL TAKE ANY DATES YOU CAN ARRANGE, DOESN'T MATTER TO US, WE WILL MAKE OURSELVES AVAILABLE!
WE NEVER HEARD FROM YOU AGAIN. NOW YOU DON'T HAVE ANY RECORD OF US !!!!!!!!!.
WE SENT YOU MONEY FOR A SERVICE THAT YOU HAVE NOT PROVIDED, NO MORE EXCUSES PATRICIA ANDERSON! YOU RIP PEOPLE OFF! STOP BLAMING YOUR CUSTOMERS FOR REPORTING THE TRUTH.
THE FAULTY PAPER EXCUSE IS NOT A GOOD REASON FOR NOT GET PEOPLE ON THE TRIPS THEY HAVE PAID FOR.........
IT'S ON YOU, AS YOU ACCEPTED AND CASHED ALL OUR CHECKS SENT IN "WITH THE FORMS" WHEN YOU CASHED OUR CHECKS YOU ACCEPTED THE FORMS.
IF TRULY THE FORMS WERE INCORRECT THEY SHOULD HAVE BEEN RETURNED WITH THE UN-CASHED CHECKS FOR CORRECT. NO MORE EXCUSES, !!!!!!!
NOT ONCE HAVE YOU WRITTEN HERE "HOW CAN WE CORRECT THIS PROBLEM FOR YOU AND GET YOU ON THE TRIPS YOU PAID FOR" THAT WOULD BE AN HONEST BUSINESS!
#3 Author of original report
an honest person would say, how can we get you on your trip". not put blame on their customers!
AUTHOR: Pat - (U.S.A.)
SUBMITTED: Sunday, May 22, 2005
AMAZING HOW EASILY YOU TOOK OUR MONEY. WE FILED ALL THE FORMS CORRECTLY AND CHECKS ATTACHED! ...AND BEHOLD, YOU BLAME ALL YOUR CUSTOMERS FOR BEING AT FAULT !!!!!!!!.
YOU RESPOND TO ALL THOSE POSTING HERE, THAT IT IS OUR FAULT FOR FAULTY PAPER WORK, THEN WHY ARE YOU CASHING OUR CHECKS!
IF YOU WERE HONEST YOU WOULD RETURN THE FORMS WITH THE CHECKS UN-CASHED AND HAVE US FILE THE PAPERS AGAIN. YOU HAD NO PROBLEM WHAT SO EVER CASHING THE CHECKS!
I HAVE THE EMAILS YOU DID SEND PRINTED OUT AND READY AS PROOF THAT YOU HAVE OFFERED $25 CREDIT EVERY SINGLE TIME YOU COULDN'T COME UP WITH ANY DATES AT ALL. HOW MUCH EASIER CAN IT BE, WHEN WE FINALLY SAID TO YOU WE'LL TAKE ANY DATES YOU CAN ARRANGE, DOESN'T MATTER TO US, WE WILL MAKE OURSELVES AVAILABLE!
WE NEVER HEARD FROM YOU AGAIN. NOW YOU DON'T HAVE ANY RECORD OF US !!!!!!!!!.
WE SENT YOU MONEY FOR A SERVICE THAT YOU HAVE NOT PROVIDED, NO MORE EXCUSES PATRICIA ANDERSON! YOU RIP PEOPLE OFF! STOP BLAMING YOUR CUSTOMERS FOR REPORTING THE TRUTH.
THE FAULTY PAPER EXCUSE IS NOT A GOOD REASON FOR NOT GET PEOPLE ON THE TRIPS THEY HAVE PAID FOR.........
IT'S ON YOU, AS YOU ACCEPTED AND CASHED ALL OUR CHECKS SENT IN "WITH THE FORMS" WHEN YOU CASHED OUR CHECKS YOU ACCEPTED THE FORMS.
IF TRULY THE FORMS WERE INCORRECT THEY SHOULD HAVE BEEN RETURNED WITH THE UN-CASHED CHECKS FOR CORRECT. NO MORE EXCUSES, !!!!!!!
NOT ONCE HAVE YOU WRITTEN HERE "HOW CAN WE CORRECT THIS PROBLEM FOR YOU AND GET YOU ON THE TRIPS YOU PAID FOR" THAT WOULD BE AN HONEST BUSINESS!
#2 Author of original report
an honest person would say, how can we get you on your trip". not put blame on their customers!
AUTHOR: Pat - (U.S.A.)
SUBMITTED: Sunday, May 22, 2005
AMAZING HOW EASILY YOU TOOK OUR MONEY. WE FILED ALL THE FORMS CORRECTLY AND CHECKS ATTACHED! ...AND BEHOLD, YOU BLAME ALL YOUR CUSTOMERS FOR BEING AT FAULT !!!!!!!!.
YOU RESPOND TO ALL THOSE POSTING HERE, THAT IT IS OUR FAULT FOR FAULTY PAPER WORK, THEN WHY ARE YOU CASHING OUR CHECKS!
IF YOU WERE HONEST YOU WOULD RETURN THE FORMS WITH THE CHECKS UN-CASHED AND HAVE US FILE THE PAPERS AGAIN. YOU HAD NO PROBLEM WHAT SO EVER CASHING THE CHECKS!
I HAVE THE EMAILS YOU DID SEND PRINTED OUT AND READY AS PROOF THAT YOU HAVE OFFERED $25 CREDIT EVERY SINGLE TIME YOU COULDN'T COME UP WITH ANY DATES AT ALL. HOW MUCH EASIER CAN IT BE, WHEN WE FINALLY SAID TO YOU WE'LL TAKE ANY DATES YOU CAN ARRANGE, DOESN'T MATTER TO US, WE WILL MAKE OURSELVES AVAILABLE!
WE NEVER HEARD FROM YOU AGAIN. NOW YOU DON'T HAVE ANY RECORD OF US !!!!!!!!!.
WE SENT YOU MONEY FOR A SERVICE THAT YOU HAVE NOT PROVIDED, NO MORE EXCUSES PATRICIA ANDERSON! YOU RIP PEOPLE OFF! STOP BLAMING YOUR CUSTOMERS FOR REPORTING THE TRUTH.
THE FAULTY PAPER EXCUSE IS NOT A GOOD REASON FOR NOT GET PEOPLE ON THE TRIPS THEY HAVE PAID FOR.........
IT'S ON YOU, AS YOU ACCEPTED AND CASHED ALL OUR CHECKS SENT IN "WITH THE FORMS" WHEN YOU CASHED OUR CHECKS YOU ACCEPTED THE FORMS.
IF TRULY THE FORMS WERE INCORRECT THEY SHOULD HAVE BEEN RETURNED WITH THE UN-CASHED CHECKS FOR CORRECT. NO MORE EXCUSES, !!!!!!!
NOT ONCE HAVE YOU WRITTEN HERE "HOW CAN WE CORRECT THIS PROBLEM FOR YOU AND GET YOU ON THE TRIPS YOU PAID FOR" THAT WOULD BE AN HONEST BUSINESS!
#1 REBUTTAL Owner of company
This is another false report!
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Sunday, May 22, 2005
We have no clients at all names Pat form Ocean View Delaware. Secondly we only provide one $25.00 discount of we could nt fulfill your dates and it is not possible for you to keep being turned down constantly. If you were turned down multiple times, obviously you were also advised the reason and it was most likely due to non fulfillment of terms on your part. Specifically dates 10 days apart being midweek (Tuesday, Wednesday, Thursday). Reports should be confirmed as real before posting on this site or nay site!
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