Complaint Review: Florida Tourist Bureau - Nationwide
- Florida Tourist Bureau 3501 W Vine St STE 382 Kissimmee Florida 34746 Nationwide U.S.A.
- Phone: 407-518-1800
- Web:
- Category: Travel Services
Florida Tourist Bureau Took my money, faxed vouchers-but has not paid the cruise line ripoff Kissimmee, Florida
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I purchased 2 $199 packages that was to include a cruise and 3 night stay in Bahamas - when I actally booked the vactations, after upgrades the price was oer $2,400 - paid on my credit card. The vacation was to be taken in Sept 2004. It took an enormous amount of calls but I did finally get my vouchers. The trip was cancelled as result of a hurricane and I was given two years to make it up - after many more calls - we booked it for fri 9/1/06 and added another person and had to pay more money because two children were now over 12 - another $399 charged on my card.
I have not yet received my vouchers by mail (although I was told they were mailed last week), and I did receive a fax of the vouchers. However, Discovery cruise line (I called them) told me they would not honor the vouchers because they have not received payment.
I have been calling and faxing Florida Tourist Bureau constantly. I spoke once with Beth last week who promised she would fax the vouchers. She did - but they did not include the additional person I paid for and the crusie line vouchers apparently are bogus. I have not heard from her since and do not know what to do. It is now Aug 28
Edie
ABerdeen, New Jersey
U.S.A.
This report was posted on Ripoff Report on 08/28/2006 07:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/florida-tourist-bureau/nationwide/florida-tourist-bureau-took-my-money-faxed-vouchers-but-has-not-paid-the-cruise-line-ripo-208219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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