Report: #14551

Complaint Review: Travelbridge Travel Agency

  • Submitted: Tue, February 19, 2002
  • Updated: Thu, March 28, 2002
  • Reported By: Hurst TX
  • Travelbridge Travel Agency
    1825 Walnut HIll Ln, Ste 100
    Irving, Texas

Show customers why they should trust your business over your competitors...

My campanion and I were members of this organization Travelbridge for over a year thru 01-01-02. My ARC/LATA # was 03-5 5438 6 pin #DL04887 it was known as Turn of the Century when we first joined and paid $1000.00 each and were to receive a free trip to Las Vegas, that we never got, plus all the savings on any travel we might want to do.

We had them plan a trip to Australia for us and it was MUCH MUCH more than we could get thru a regular travel agent plus we would have to do all the paper work to even get a commission MAYBE. Needless to say we did not use them for this trip.

The only use we ever got from this agency was an airline ticket to Las Vegas at a lesser rate than we could get them otherwise. We scheduled the trip to Vegas at different times over a year and never received a confirmation from them nor any other trip.

This is really a RIP-OFF company and I feel this money should be refunded.

Hurst, Texas
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#1 Consumer Comment

Additional information for those seeking to sue Travelbridge

AUTHOR: Mark - ()

This information is also available from the Texas Secretary of State's office.

The registered Agent for Travelbridge in Texas is

CT Corporation System
350 North St. Paul Street
Dallas, TX 75201

This is important because this is where the papers will need to be served when filing a lawsuit against travelbridge.

We will also be picketing Travelbridge's Houston Office Saturday, March 30th near the intersection of FM1960 and 249. Please come join us.

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#2 UPDATE EX-employee responds

Way to go Texas

AUTHOR: Brenda - ()

As a ex employee of Travelbridge and not a suporter of this slimy company. I am so glad someone is finaly doing something.

I am sorry to hear that not all the money is being returned. Mr Donald Eastervalt "Jr" should be paying out of his own pocket. And a few of his other slim balls. These so called officers of this slim ball company makes big bucks and I do mean big buck.

They can walk away with bucks in their pockets, when everyone else just walks away. Before Sept 11 Travelbridge was having problems, they blamed all of their problems on Sep 11.

This company took 20% of most of their employees away. Its a cut across the board, If you believe that one I have some swamp land in AZ to sell you.

They even rip off their devoted employees. To get their pay back they have to work allot harder and produce more, and even then no promises. The only ones that did not take a pay cut was the Big Slim Balls.

They have Muti million dollars home, and big cars, and large Credit card bills to pay for. I am still glad that they have to pay back some of the money, but they should be paying allot more.
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#3 Consumer Comment

Texas Attorney General's Settlement

AUTHOR: Mark - ()

Be advised that you will likely only get a small fraction of your membership refunded through this settlement. It has a cap of $200,000 for Travelbridge and an additional $150,000 for Turn of the Century Travel....Doing the math that equates to full settlement for perhaps 100-120 people. A San Antonio TV station KSAT says that the Texas AG estimates that the number applying may be in the 1000's so the refunds may only amount to a few hundred dollars.

You can still sue Travelbridge in small claims court for up to $5000 in damages if you feel deception was used to entice you to sign a contract. I am doing so. The Houston Office is in Harris County Precinct 4. The phone number is 281-446-7191. Call and request a petition form. The cost is $65 to file and have papers served. If you think you were wronged I would encourage you to file the lawsuit. It is not that difficult and it is probably the only way you will get your money back.

Channel 13 has also called me and is planning a story on Travelbridge soon.

I'm also looking to build support to set up some informational pickets near Travelbridges office. Contact me at if you are interested or have other questions.
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#4 Consumer Suggestion

REFUND - submit before March 31

AUTHOR: Kata - ()

Texas Attorney General's succesful lawsuit againts Travelbridge.

Consumers are eligible for a REFUND if they purchased a membership from TOC or Travelbridge from January 1, 2000, to February 28, 2002, and submits a written refund request by March 31, 2002, or have already requested a refund in writing. Consumers who purchased the program prior to January 1,2000, are eligible for a refund if they previously submitted a written refund request to the OAG, Travelbridge, or TOC. If the total amount of refund request exceeds $350,000 for Travelbridge and TOC members, refunds will be made on a pro-rata basis. Travelbridge must pay the total amount of refunds no later than June 30, 2002.

Refund Request can be sent to:

TB Refund Trust/TOCA Refund Trust P.O. Box 27846 Tempe, AZ 85285-7846
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#5 Consumer Comment


AUTHOR: John - ()

Me and my wife were invited to the seminary on May 2000 and the way they explained it sounded like a good deal. The name of the company was at that time Turn of the Century now Travelbridge. We pay $2.300.00 for nothing as it turned out we were not able to get airline fares at a cheaper rates than anywhere else. Also we tried to get confirmation on the promised trip to Las Vegas and received nothing yet. When we went over there to check on it the person in charge Ernest McKay said that we needed to pay $85.00 p/person in order to receive the confirmation. He said that this was refundable. We decided no to pay because of the non response and afraid to lose more money.
I'm a senior citizen and I feel that they abused my trust. Please, try to help us in anyway possible. we feel that they should give our money back. Thanks for everything in advance.
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