I was recently ripoffed by a company which goes by several names. It operates out of Connecticut. So I decided to contact Attorney General's office, they suggested that I should write to them. Here is the letter I wrote to them. If any one of you have been ripoffed of by this company I encourage you to please write to Attorney General.
State of Connecticut
55 Elm Street
Hartford, CT 06106 December 27, 2004
Dear Attorney General,
I am writing this letter to inform you that a scam could be perpetuated by a company operating out of Connecticut. I hold a MasterCard by a bank known as Orchard Bank. In an October-November statement I noticed a charge of $89.99 and $99.99. I was surprised to see this charge since I had not signed up for any services. The charges were made by a company going by the name TLG*JUSTFORME and TLG*TRAVEL ADV. I called my credit card company and informed them about the charges. They in turn asked me to call these companies individually and get them to credit me for those charges. I called both of these companies, they told me that I had sign something in the mail and because of it they had charged me the money. I insisted that I had not signed up for anything. After some time they relented and agree to give credit and gave me some confirmation numbers. Meanwhile I decided to go on the Web and look for consumer forum and see if others had the same experience as I did. I found Web site www.ripoffreports.com. On that site several people had written that they were defrauded by the same company. Several people had written that initially they give you the credit and every now and then they will sneak in the charge on the credit card. So I decided to keep vigil on my credit card statement. I have an online access to my statement. I went online and looked at my current statement and see a charge of $99.99 by a company called Auto Advantage. Of course I have never heard of them or signed up for anything like that. So I called up my credit card company and found out that it is the same company as the previous one. I called up this new avatar of Travelers Advantage and got extremely indignant with the sales rep and told them that they were running a scam and I was about to inform authorities about their activities. They promptly issued a credit for it with some confirmation number. I called my credit card company and demanded that they issue me the credit right away, which they did (only after I accused them of being the part of the scam).
I think this is modus operandi. Orchard Bank (issuer of credit card) sent us a refund check of $2.50 for two or three months explaining that it was for the gas purchases we had made on our credit card. In the fourth month they sent another check which looked exactly like the one they had sent previously for the gas purchase refund. Apparently this check had some writings in a very small letters which they think authorize them to charge their customers for some useless services for $89.99 and $99.99. Unaware of this small writings we cashed the check thinking it was for the gas purchase refund and got stuck with these charges. I think my credit card company is in hand and glove with Travelers Advantage and its many incarnations. I would appreciate it very much if you could investigate these companies and take appropriate action as soon as possible. Meanwhile I am going to post this letter on www.ripoffreport.com and encourage others to write to you. I am enclosing my October-November and December statement with this letter. My contact information is at the end of this letter.
Diamond Bar, California
U.S.A. Click here to read other Rip Off Reports on Travelers Advantage CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.