Report: #1296399

Complaint Review: Traveling Mailbox llc

  • Submitted: Mon, March 28, 2016
  • Updated: Mon, March 28, 2016
  • Reported By: Lisa D — ashland Oregon USA
  • Traveling Mailbox llc
    500 Westover Dr & 1923 Bragg St
    sanford, North Carolina
    USA

Traveling Mailbox llc DBA , travelingmailbox.com Retains your packages- unauthorized credit card charges- wont answer dozens of emails sanford North Carolina

*Author of original report: Sorry, not crazy :)

*General Comment: Traveling Mailbox is Great!

Show customers why they should trust your business over your competitors...

We receieved an email that a package had arrived to us. Then another email they had charged us $10. Then, another email that the parcel was being retained as it was addressed wrong. (it wasnt- it was exact to address they specified- but see other complaint here about them!!!)

To this day- they have retained our package, which had a customers returnd merchandise in it- all they had to do at the very least, is refuse it and the post office would redeliver at no fee, back to sender, the customer-

- not answer any emails for 3 weeks, asking why they dont send parcel back-

 

Avoid this shady company. We are filing federal charges- retaining mail that is not yours, is not legal. 

Do not give these clowns your business- find a more reputable mail forwarder- they have no morals in any way, and keeping merchandise when addressed to another company is disgusting- and lack of service- it doesnt exist! Auto replies ONLY to emails- refuses to answer. 

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This report was posted on Ripoff Report on 03/28/2016 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/traveling-mailbox-llc/sanford-north-carolina-27330/traveling-mailbox-llc-dba-travelingmailboxcom-retains-your-packages-unauthorized-cred-1296399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

Sorry, not crazy :)

AUTHOR: - ()

We have proof of all our claims, as well as now, a fraud investigation case # from USPS

Its great you had no issues. Happy for you!

Unfortunatley, we had issues, and our post is accurate

Funny, the owner is now calling our personal phone # too, emailing us, and now posting this rebutal :)

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#2 General Comment

Traveling Mailbox is Great!

AUTHOR: Taylor - (USA)

I can't say enough about how much I love my Traveling Mailbox. This poster seems crazy to me honestly. 

I have used Traveling Mailbox for over three years now and have had nothing but wonderful customer service. They always respond to me promptly and email responses are lightning fast. They even offer customer service on the weekends! 

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