• Report: #861974
Complaint Review:

Travelocity Incentives

  • Submitted: Sat, March 31, 2012
  • Updated: Sat, March 31, 2012

  • Reported By: Susan — South Florida United States of America
Travelocity Incentives
Internet United States of America

Travelocity Incentives no low price guarantee, Internet, Internet

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Travelocity Incentives basically does not honor/guarantee a hotel price rate reduction on their own website without viewing the transaction as a total cancellation, complete with a 1 Night occupancy penalty charge, when the rate dropped by $10 a night on their own website for the identcal reservation the day before it commenced. To save the $30 total for my 3 day reservation, I was offerred a one night penalty of $139 plus forfeiture of the $100 Gift Card I had redeemed i..e. $239. Buyer beware. Travelocity Incentives is not consumer friendly. I could hardly understand their agent for her thick accent after waiting a lengthy time. She sounded like a broken recond. I almost asked if her name was Peggy. I cannot recommend this website or their gift cards. The hotel's own website had the same rate. I felt penalized for planniing ahead and making and paying for the reservation 6 weeks in advance. They also do not automatically inform you of a price reduction like Kxxxxk   (((REDACTED))) and other travel sites certainly find a way to do. I put Travelocity Incentives in the same category as Bank of America and their games. At least the bank learned a lesson. I predict Travelocity will have to rename themselves eventually because of a bad consumer reputation.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 03/31/2012 03:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/travelocity-incentives/internet/travelocity-incentives-no-low-price-guarantee-internet-internet-861974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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