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Report: #1257550

Complaint Review: Travelocity - Internet

  • Submitted:
  • Updated:
  • Reported By: Devon — Perris California U.S.A.
  • Author Not Confirmed What's this?
  • Why?
  • Travelocity Internet USA

Travelocity Double Charged for Flight Change Worldwide Internet

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I booked a trip through travelocity over the phone , that was mistake #1...from Ontario California to Nassau Bahamas for $2871.

When I got the Itenerary I realized that on my return flight I had an almost 12 hour layover....So I called Travelocity 

back and changed the flight , When I called the man seemed very helpful and changed the flight , When I asked about the fees he said it would be another $243 , which was ok as I chalked it up to me not paying close enough attention, the he said " do you authorize for me to take $243. out of your account to which I said yes ....so I think everything is A ok...Wrong  !

I checked something in my Bank Account and there was a pending charge for $486.. I called Travelocity and spoke to a Rep who passed me over to Supervisor named Jan who told me that the $243. was per person, I told her thats not what the rep said, she asked about a receipt for that transaction but I never got one ....I feel stuck right now , Im thinking of calling my bank and stopping payment.....Any Ideas or help would be appreciated....

This report was posted on Ripoff Report on 09/28/2015 06:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/travelocity/internet/travelocity-double-charged-for-flight-change-worldwide-internet-1257550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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