Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #756678

Complaint Review: Travelocity.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: JessnJim — Grantsboro North Carolina United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Travelocity.com Internet United States of America

Travelocity.com Travelocity fraud, Top secret deals, bait and switch Internet, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 
We were driving through West Virginia on June 17, 2011 and my wife logged on to her computer to find a hotel for us for the night in the Charleston WV area. We have used Travelocity.com many times before, and on their website Travelocity has a section called Top Secret Deals. They DO NOT tell you what the hotel is or the directions to it, only that it is in the area you have requested (we requested Charleston WV). Once you bid on it and are successful, they give you the hotel name and address.
The hotel they sold us, was in Sutton WV, NOT in the Charleston WV area. If you go to Mapquest.com  you will see that Sutton WV is 66.95 miles away from Charleston WV. Hardly in the Charleston area.
My wife then called Travelocity to have it removed, but Travelocity stonewalled her and said, sorry all sales are final. Of course she ended up with some Indian woman in a callroom in India. My wife said we will handle it with American Express then.

Either Travelocity is stupid or this is a scam they randomly pull. They hide behind the internet, and are impossible to deal with. We have mentioned this to others, and were surprised to find several other people had similar problems with Travelocity. We are exploring the possibilty of a class action lawsuit against Travelocity. We reported this to our credit card company and they are investigating this as well.

This report was posted on Ripoff Report on 07/26/2011 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/travelocitycom/internet/travelocitycom-travelocity-fraud-top-secret-deals-bait-and-switch-internet-internet-756678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now