Report: #973041

Complaint Review: TRAVRES

  • Submitted: Sat, November 24, 2012
  • Updated: Sat, November 24, 2012
  • Reported By: Justine — Irvington New Jersey United States of America

    United States of America
  • Phone: 877 283-5585
  • Web:
  • Category: Hotel

TRAVRES ONLINE SERVICE RESERVATIONS - EXPEDIA Marriot Hotel Reservation in Hampton Va confirmation #111072674433 - cancel with hotel directly - unable to reach company Internet

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I booked a hotel reservation on-line website  I ended up with a 3rd party representative name Mike who provided me with the correct location in Hampton, Va for a 2 day stay at $99.00 per night with total cost of $230.78. We completed transaction and confirmation number provided a #800 394-1454 to call back with any question and would receive e-mail confirmation in 15 minutes.  I never received e-mail and I tried to cancel reservation but unable to reach a live person - only recording.  I was able to cancel the reservation directly with hotel.  Claim submitted on my credit card for refund.
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