• Report: #1046229
Complaint Review:

TRAVRES*Reservation Cou 877-283-5585 WA

  • Submitted: Thu, April 25, 2013
  • Updated: Sun, June 02, 2013

  • Reported By: The Traveler — Montgomery Alabama
TRAVRES*Reservation Cou 877-283-5585 WA
Internet USA

TRAVRES*Reservation Cou 877-283-5585 WA Although they refer to their website, they do not ever give its address when you call 877-283-5585. I do not know how I got this company when I was trying to book a reservation. This "Reservation Counter" lied, evaded, misled--but we did eventually get the hotel rooms--thanks to LaQuinta's helpful staff. Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I'm not sure how I got in with this company--I thought it was one of the hotel reservation companies I had used in the past, but it definitely was not!

They found me two rooms and gave me a confirmation number. However, I asked them for an email confirmation, and I never received that. I asked about getting a receipt and they said I could get that when we checked in. (We couldn't; since it was a third party, the hotel couldn't give us a receipt.) I also wanted to get the hotel rewards from the booking and they assured me that all I had to do was to show our rewards card when we got to the hotel and it would be taken care of by them. That was something I questioned them several times and almost changed my mind about booking through them over that detail. I should have listened to my cautious inner self! We were not able to get rewards when checking in.

So I tried to call them to get a receipt and to complain about the misleading information they gave me. That was a futile exercise. The website gives you no option to do anything. And the phone number is a dead end number that tells you vague things but gives you no opportunity to talk to anyone or get anything fixed. After a number of tries, I have come to the conclusion that this is a company that you definitely do not want to do business with. I'm not sure what the confirmation number was good for. 

Stay away from this company! It's name should be "Trouble" instead of Travres (whatever that means!) 

This report was posted on Ripoff Report on 04/25/2013 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/travresreservation-cou-877-283-5585-wa/internet/travresreservation-cou-877-283-5585-wa-although-they-refer-to-their-website-they-do-not-1046229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on TRAVRES*Reservation Cou 877-283-5585 WA

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?