Report: #1330677

Complaint Review: Tre Nail Spa

  • Submitted: Wed, September 28, 2016
  • Updated: Wed, September 28, 2016
  • Reported By: Jackie — Gray North Carolina USA
  • Tre Nail Spa
    302 Colonades Way
    Cary, North Carolina
    USA

Tre Nail Spa Cary, NC Shoddy, incompetent, sloppy, substandard gel nails, bad management Cary North Carolina

*Author of original report: Tre Nail Spa

*Consumer Comment: Observation

Show customers why they should trust your business over your competitors...

This place is seriously overpriced and not worth the cost. I received a new set of gel tips and less than two weeks later had to get them taken off and a fresh new set from a different salon. I was informed that my nails were in such bad shape that a fill in was not possible. Apparently, Tre Nail Salon failed to allow my nails to cure and was why they began cracking and lifting. This was my first time at Tre Nail Spa and highly disappointed and dissatisfied. Although, I can afford to pay $45 for a full set of gel nails plus a $5 tip, I cannot condone sloppy and incompetent work.  Failing to allow nails to cure is a crucial albeit simple step in the process and I cannot understand how or why this was not done. I wasted $50, however am going to get my money back using a number of methods including filing a dispute with my credit card issuer. 

Do not waste your time or money in this place because you are only paying for their fancy tile, leather chairs, and prestigious address. 

I decided to allow Tre Nail Spa due diligence and sent a letter explaining my position and what I expected as a resolution. The "new" manager, James, was very rude and nasty, stated that he did not care what steps I took to get my money back. I am either filing a dispute with my bank or a complaint in Small Claims Court. 

A professional and responsible business owner would take personal accountability for the actions of their employees and do the right thing to resolve the issue. Tra My Tran, the owner of Tre Nail Spa is low class and has no class!

 

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This report was posted on Ripoff Report on 09/28/2016 06:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tre-nail-spa/cary-north-carolina-27518/tre-nail-spa-cary-nc-shoddy-incompetent-sloppy-substandard-gel-nails-bad-management-1330677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Tre Nail Spa

AUTHOR: - ()

People who work in service industries do so because they are uneducated, unskilled and have no manners. They are waiting on other people because their skills and mental acumen are very limited. 

My review obviously stuck a nerve with you. 

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#2 Consumer Comment

Observation

AUTHOR: Giselle - (United Kingdom)

Based on your Yelp reviews, you aparently have problems with poor service everywhere you go!

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