Report: #1018794

Complaint Review: Tread Quarters

  • Submitted: Fri, February 22, 2013
  • Updated: Fri, February 22, 2013
  • Reported By: ryan — Newport News Virginia United States of America
  • Tread Quarters
    8204 Newmarket Drive
    Newport News, Virginia
    United States of America

Tread Quarters Did work without vehicle owner's authorization Newport News, Virginia

Show customers why they should trust your business over your competitors...

I dropped off my 2010 vehicle to have it inspected.  They called me while I was out and left a message on my answering machine to contact the store.  When I did they notified me that in order to pass inspection they had to adjust my headlights. 
They said they don't like to do work without owner's permission but "took a chance" that I would want it done so it would pass.  I was also notified that my battery needed post cleaning @ $15 each but I declined that and decided to check on my own.  At home, I took the terminals off the battery and there was absolutely no evidence of corrosion. 
I am now extremely suspicious of the headlight adjustment and have owned many cars and only when I changed out a headlamp did I ever need to adjust the light.  They charged me $18.99 for the headlight adjustment and $3.50 for a shop fee (not sure what that would be for).  Very shady and very suspicious.  Definitely will not go back.
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