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Report: #398594

Complaint Review: Treasured Metals - Burnsville Minnesota

  • Submitted:
  • Updated:
  • Reported By: Denver Colorado
  • Author Confirmed What's this?
  • Why?
  • Treasured Metals PO Box 1967 Burnsville, Minnesota U.S.A.
  • Phone: 800-449-2108
  • Web:
  • Category: Websites

Treasured Metals Treasured Metals STOLE my gold! It is a SCAM! DO NOT USE!!!! Burnsville Minnesota

*REBUTTAL Owner of company: Rebuttal to False Claim

*UPDATE Employee: Rebuttal to False Claim

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The website www.treasuredmetals.com is a fraud. I sent in my address to this website and received an envelope so that I could send my gold into their company for money. I sent in my gold items and did not receive payment. After three weeks, I contacted their phone number and it went to a personal cell phone. I called the number on their website and a man answered. When I told him why I was calling, he put me on hold. He then stated that, "This was a law office." He didn't know why I would be calling this number for that question.

Friends told me not to do this, but I needed money for Christmas this year. Things like this make me very sad and angry. Those items that I sent to Treasured Metals were of value to me. And I went against my better judgment because I wanted to buy gifts for Christmas this year. I know that I got scammed, and I know that I won't see a penny... but I just don't want this to happen to anyone else. And I want the people/persons that created Treasured Metals scam to know that they've not only stolen, but they've made life a little more difficult for not only me, but those I care for. I need this fraud to be stopped!

Mary
Denver, Colorado
U.S.A.

This report was posted on Ripoff Report on 12/06/2008 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/treasured-metals/burnsville-minnesota-55337/treasured-metals-treasured-metals-stole-my-gold-it-is-a-scam-do-not-use-burnsville-398594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

Rebuttal to False Claim

AUTHOR: Anonymous - (U.S.A.)

POSTED: Friday, December 19, 2008

To Whom It May Concern:

In response to this claim, we received an EXACT REPLICA of this claim on the BBB website. The same exact wording was used in the complaint, and was filed on the same exact day as this complaint. The person who filed the complaint on the BBB website received her check and cashed her check 3 days AFTER filing the complaint. She had not included her e-mail address or phone # for us to contact her with our offer, therefore the process was slowed down. This claim was filed by the same person as on the BBB. She is making false accusations about our company, and should not be sympathized with.

Treasured Metals
Burnsville, MN

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#1 UPDATE Employee

Rebuttal to False Claim

AUTHOR: Anonymous - (U.S.A.)

POSTED: Friday, December 19, 2008

Mary/Robert:

After reading your claim, we reviewed our database of customers that we have sent envelopes to. We have never received a request for envelopes from anyone in Colorado, therefore it is apparent that your accusation that our company did not fulfill its obligation to you is false.

Our company prides itself in its efficient manner of handling business and also requires customers to provide both their e-mail address and phone # in order for us to contact them with offers for gold items. If important contact information is missing, it is much more difficult to contact customers in a timely manner, as well as to track envelopes that are sent to us.

We apologize for any inconvenience that this experience has caused you. We hope that you will work with our company again in the near future.

Treasured Metals
Burnsville, MN

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