Report: #1038999

Complaint Review: trend micro

  • Submitted: Fri, March 29, 2013
  • Updated: Fri, March 29, 2013
  • Reported By: skybug — Fairgrove Michigan
  • trend micro

    Cupertino, California
    United States of America

trend micro unauthorized charge to my credit card Cupertino, California

*Consumer Comment: It is legal

Show customers why they should trust your business over your competitors...

Trend made an unauthorized charge to my credit card for a renewal of their anti viruses. I renewed in 2012
and they are telling me this is a automatic renewal from then on. Is this not illegal. I am calling the state
attorney generals office in Michigan to find out. Watch what buy from trend online.
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This report was posted on Ripoff Report on 03/29/2013 04:54 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

It is legal

AUTHOR: MochaG - ()

Yes, it is legal and most (if not all) businesses that have online subscription will have this similar auto-renewal by default. You will need to opt-out (cancel the auto-renewal) by yourself.

Yes, it is a rip off in my opinion because it prays on those who ignore and not read the fine print (and it should neither be a fine print nor default set up by the way). You will need to watch out for this type of set up in the future with any online subscription.
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