Complaint Review: Triple S Sporting Supplies - amherst New York
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- Author Not Confirmed
- Triple S Sporting Supplies 325 Creekside Drive amherst, New York USA
- Phone: 8665921414
- Web: www.triplessportingsupplies.com
- Category: Fishing
Triple S Sporting Supplies WARRANTY SCAM!!! BEWARE SHEFFIELD RODS DO NOT STAND BY THEIR PRODUCTS!!! amherst New York
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3 years ago I bought a fishing rod (Sheffield Rod) from a local fishing shop. Triple S makes these rods and distributes them. When I originally bought the rod it came with a 4 year warranty. Today I still have over a year left on it and the customer service person (MATT) told me that they do not make those rods anymore and that I could upgrade instead for $100 plus shipping. Wait this rod originally costed me over $180 and now this guy wants me to upgrade for another $100??
My point and my complaint is that I want what my warranty covers, which is a new rod or a replacement not an UPGRADE. Matt had told me that the rod that I would upgrade to would be over $300. After doing the research it is on a $200 rod that he wants me to upgrade to. So I told him I did not want to upgrade and I would just like mine replaced as the warranty had said. He told me that he could not do anything. Please help me out with this BBB. They are very rude and don't care about standing up to warranty that they put on there packages. DONT BUY SHEFFIELD PRODUCTS THE WARRANTY IS A COMPLETE SCAM
This report was posted on Ripoff Report on 11/19/2013 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/triple-s-sporting-supplies/amherst-new-york-14228/triple-s-sporting-supplies-warranty-scam-beware-sheffield-rods-do-not-stand-by-their-1100695. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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