• Report: #1095460
Complaint Review:


  • Submitted: Tue, October 29, 2013
  • Updated: Tue, October 29, 2013

  • Reported By: Anonymous — San Antonio Texas
P.O. Box 9256 , Select State/Province USA

TRISTAR FULFILLMENT on behalf of Time Warner Cable Gift Card is continually "in process" ... but never sent!!! Bridgeport New Jersey

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 Time Warner Cable subscribers BEWARE!  If you get a "promotional offer" ... for an Xbox or a Gift Card, you may not receive it ... and you possibly may end up on the phone calling to check the status of those promised offers ... only to get a total RUN-AROUND from the Gift Card fulfillment company contracted to send out the Gift Card. 


That fulfillment company -- TRISTAR FULFILLMENT at 888-977-8985 -- "supposedly" sent out my Gift Card (5 months after it was supposed to have been sent out.  Then, they deemed that it was sent but "lost" so they approved a reissue of a Gift Card.  4 months later ... STILL NO GIFT CARD.  Their CSRs are polite -- but completely unhelpful.  Their response is "your card is in process" ... or "you should receive that in a few more weeks, we can't tell you exactly when you'll receive it", etc.

I have NEVER felt compelled to fill out a ripoff report ... until now.  I also will be filing a report with the Better Business Report, and sending a letter to Time Warner Cable. 


This report was posted on Ripoff Report on 10/29/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tristar-fulfillment/select-stateprovince/tristar-fulfillment-on-behalf-of-time-warner-cable-gift-card-is-continually-in-process-1095460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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