• Report: #295854
Complaint Review:

Trivoice Int'l, Ltd

  • Submitted: Mon, December 31, 2007
  • Updated: Mon, December 31, 2007

  • Reported By:Newport Beach California
Trivoice Int'l, Ltd
www.att.com Internet U.S.A.

Trivoice Int'l, Ltd Trivoice charges me $14.95 monthly fee for services that I do not authorize. I have no need for their service. They Add Charges To Your Phone Bill And AT&T Not Willing To Do Anything To Block It. Internet

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I have never heard of Trivoice as a company. I have no idea what service they provide or what can I do with their products or services. I spoke to AT&T customer service and they could not answer that either. The $14.95 was added to the AT&T bill by an outfit called EBSI (Extended Services Billing, Inc.). Both companies, Trivoice and EBSI, gave no physical address, no website of any kind. They only listed phone numbers, 888-298-3724 for EBSI and 866-473-1999 for Trivoice. I have no luck with either phone number, which appear to have only recording answers.

I finally call AT&T and they are not much help either. I asked the AT&T rep. about the company Trivoice and AT&T people are just as cluelessabout it. I asked AT&T rep. how can they add charges to my bill with thout my knowledge or authorization. The AT&T rep. gave some sorry excuse about policies and regulations and they are powerless to do anything about it. This practice is known as "slamming" and AT&T should make an effort to address customer bill. Anyway, it will be another complain about AT&T billing services.

Both Trivoice and EBSI are practicing "slamming" your phone bill. AT&T should take responsibilities to protect customer against "slamming"

Ky d. nguyen, p.e.
Newport Beach, California

This report was posted on Ripoff Report on 12/31/2007 10:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/trivoice-intl-ltd/internet/trivoice-intl-ltd-trivoice-charges-me-1495-monthly-fee-for-services-that-i-do-not-auth-295854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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