Report: #638409

Complaint Review: TRS Recovery Services

  • Submitted: Tue, September 07, 2010
  • Updated: Tue, September 07, 2010
  • Reported By: Sunnie Schreck — Lynnwood Washington United States of America
  • TRS Recovery Services
    5251 Westheimer
    Houston, Texas
    United States of America

TRS Recovery Services Telecheck Charged me a $71.07 SERVICE FEE for a check that had ALREADY CLEARED my bank Houston, Texas

Show customers why they should trust your business over your competitors...

TRS Recovery Service charged me a $71.07 Service Charge Fee for a check that was run through my bank and cleared in July. 

I was told that they called several times but left no messages.  I asked how I was supposed to know that something had not cleared if they were not leaving messages with a telephone number to contact them back. 

On June 28, I received a call from TRS and spoke with a lady who was a total *itch, saying that they had a check that had not gone through.  I found out today through my conversation with Regina at TRS , that I had spoken with someone with the initials of PIK that day. 

On that date I asked for a notice from TRS that they had an outstanding check.  I never received one (It is even notated in their system that I requested it). 

They took money out of my account one month later on August 28th for the "Recovery Fee." - Had I received the notice and an address to pay the collection fee of $35, I would have taken care of it, but instead they waited another month to get into my checking account and take the money, which doubled the amount due to them.

I spoke with a lady named Regina today and received the name and phone number of her Supervisor.  It is Shawn Tillman (800) 927-0599 X 7579.

I will be calling Ms. Shawn Tillman and requesting that at least half of the money be credited back into my account.  If that doesn't happen I will contact my attorney.



Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/07/2010 12:33 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.