The Resore Rare employee who insists that the horrible experience of one customer in one store is not indicative of the other Tresor Rare stores or grossly overpriced products, is luring in victims, just like I was lured off the street into their store, and into their net. When I cancelled and tried to return product, I was told that there is no refund. I was PRESSURED to buy, then once outside in fresh air, the customer's mind clears, they will return the product.

Tresor Rare from the TOP employees to the lowest know this. That is the real reason for the NO REFUND POLICY. It is a SCAM from top to bottom, from Hawaii to NYC. I was scammed with charges of $21,000. The Customer Service pass the victims from one trust pilot to another to another until most give up. If this "helpful" employee wants to give a refund for the unopened products, please contact me. It is a sick joke.

I was accosted with the same techniques by salespeople in a store in The Venetian Hotel in Las Vegas.  I have never endured such high pressure sales tactics.  The salespeople flat-out lied and used some of the very same tactics described in this complaint.

I felt bullied, and felt like I was practically held captive in the store until I bought something.  It was a horrible experience.

As of 2016, the store in question, "Skin Supreme" in New York (5th Av) has changed management and is no longer related to the Tresor Rare stores network.

Therefore, the customer service experienced there cannot be associated with Tresor Rare.

Tresor Rare does not endorse the practices used by "Skin Supreme" which does not comply with Tresor Rare's strict customer service and satisfaction agenda.

I would like to bring to your attention a very important detail that is not clear in this report. The complaint is about a specific location that sells Trésor Rare products, a store that is not directly connected to Trésor Rare. 

Trésor Rare does not support the behavior of this store, and clients should not hold the company and its products accountable for this horrible shopping experience.

Trésor Rare's products are award winning perfumes and skin care products (Pure Beauty Awards 2015). 

Do not let an incident in one store prevent you from using Trésor Rare products. 

Tresor Rare is a Scam

The NYC fifth Ave store is called “SkinSupreme” and the product they sell is “Trésor Rare”. Just avoid them and protect your rights after get scammed.You can find plenty of victims complaining online by searching. 

1, Their products are not what they described. They lied about the ingredients of the product and where the ingredients come from. You can find report online revealing about the company behind this “brand”(Tresor Rare) lying about their products and changing brand names to continue to cheat on customers. eg, They used to use the name "Oro Gold Cosmetics". You find plenty of similar victims of this "Brand".

2, They sell the same products to different people at different prices. Also, the price they sell vary hugely from the price they put online, since no one would buy their products online and that's just there to intimidate and trick you. (They will show the online price to you and tell you how lucky you are, but in the end, you would find that actually other people still get a much more cheaper price than you). 

3,Fraudulent Sales. The sales person use the same tactics to trick you, and the stories they told you are lies. She/He will tell you the same story such as she just got back from Europe and will fly to Asia next week. She will go to the back of the store, get a packaging-damaged product and tell you that you are very lucky that she can sell this to you at a huge discount. She will tell you that she can give you the face cream, serum, hand lotion and eye product for free as long as you buy the mask. She will add that you can’t tell others, especially her boss, and she is doing this because she wants you to have great products. She won’t stop persuading you and keep saying that this is a good opportunity and questioning what stops you. She will hold you in the store and being very aggressive, you may have the feeling of being captured.

3, You will not be notified that they do not offer refund. You will find that all the complaining customers online do not know that they have this “no refund” policy before they are pressured to make the purchase. When you trying to return the products, they will tell you that they are Resell. But they never mentioned this when they are selling.

4, They open stores at popular tourist areas, such as Las Vegas, NYC fifth ave, Honolulu, Key West... They keep close one and open an new one. They like to trick those naive tourists. Maybe when tourists get scammed, many of them do not know how to and do not have time to report and file a compliant. Especially when you are a foreigner, your rights may not be well protected in this country.

5, It is a ripoff. It is an elaborate scam. They are using irresponsible marketing to deceive and confuse the public. Do whatever you can do to protect further victims from this scam. File a complaint to the customer affairs, call your bank to ask for a dispute, write down your experience and warn others.

Here are just part of the complaints from the victims of this skincare store that you may find helpful:

http://www.yelp.com/biz/skinsupreme-new-york-2

http://www.yelp.com/biz/tresor-rare-honolulu

http://soniasu.com/2015/07/15/my-emergency-new-skincare-regimen/

http://www.snobessentials.com/2011/11/oro-gold-cosmetics-fools-gold.html

http://www.amazon.com/Adore-Cosmetics-Essence-Facial-Peeling/product-reviews/B00BOH03WI

http://www.ripoffreport.com/r/Tresor-Rare/nationwide/Tresor-Rare-Vine-Vera-Ruined-My-Skin-Las-Vegas-Nevada-1199283

http://www.ripoffreport.com/reports/specific_search/Tresor%20Rare

http://www.yelp.com/biz/tr%C3%A9sor-rare-las-vegas

http://www.ripoffreport.com/r/Tresor-Rare-Hanalei/Hanalei-Hawaii-96714/Tresor-Rare-Hanalei-Tresor-Rare-Tresor-Rare-Kauai-Unscrupulous-Sales-Tactics-Non-Disclo-1247581

http://forums.moneysavingexpert.com/showthread.php?t=4081273

TresorRare NYC store is a Scam!!! 

You can find plenty of victims complaining online by searching. The NYC fifth Ave store is called “SkinSupreme” and the product they sell is “Trésor Rare”. Just avoid them and protect your rights after you get scammed.

1, Their products are not what they described. They lied about the ingredients of the product and where the ingredients come from. You can find report online revealing about the company behind this “brand”(Tresor Rare) lying about their products and changing brand names to continue to cheat on customers.

2, They sell the same products to different people at different prices. Also, the price they sell vary hugely from the price they put online, since no one would buy their products online and that's just there to intimidate and trick you. (They will show the online price to you and tell you how lucky you are, but in the end, you would find that actually other people still get a much more cheaper price than you). 

3, Fraudulent Sales. The sales person use the same tactics to trick you, and the stories they told you are lies. She/He will tell you the same story such as she just got back from Europe and will fly to Asia next week. She will go to the back of the store, get a packaging-damaged product and tell you that you are very lucky that she can sell this to you at a huge discount. She will tell you that she can give you the face cream, serum, hand lotion and eye product for free as long as you buy the mask. She will add that you can’t tell others, especially her boss, and she is doing this because she wants you to have great products. She won’t stop persuading you and keep saying that this is a good opportunity and questioning what stops you. She will hold you in the store and being very aggressive, you may have the feeling of being captured.

4, You will not be notified that they do not offer refund. You will find that all the complaining customers online do not know that they have this “no refund” policy before they are pressured to make the purchase. When you trying to return the products, they will tell you that they are Resell. But they never mentioned this when they are selling.

5, They open stores at popular tourist areas, such as Las Vegas, NYC fifth ave, Honolulu, Key West... They keep close one and open an new one. They like to trick those naive tourists. Maybe when tourists get scammed, many of them do not know how to and do not have time to report and file a compliant. Especially when you are a foreigner, your rights may not be well protected in this country.

6, It is a ripoff. It is an elaborate scam. They are using irresponsible marketing to deceive and confuse the public. Do whatever you can do to protect further victims from this scam. File a complaint to the customer affairs, call your bank to ask for a dispute, write down your experience and warn others.

Here are just part of the complaints from the victims of this skincare store that you may find helpful:

yelp.com/biz/skinsupreme-new-york-2

yelp.com/biz/tresor-rare-honolulu

soniasu.com/2015/07/15/my-emergency-new-skincare-regimen/

snobessentials.com/2011/11/oro-gold-cosmetics-fools-gold.html

amazon.com/Adore-Cosmetics-Essence-Facial-Peeling/product-reviews/B00BOH03WI

ripoffreport.com/r/Tresor-Rare/nationwide/Tresor-Rare-Vine-Vera-Ruined-My-Skin-Las-Vegas-Nevada-1199283

ripoffreport.com/reports/specific_search/Tresor%20Rare

yelp.com/biz/tr%C3%A9sor-rare-las-vegas

ripoffreport.com/r/Tresor-Rare-Hanalei/Hanalei-Hawaii-96714/Tresor-Rare-Hanalei-Tresor-Rare-Tresor-Rare-Kauai-Unscrupulous-Sales-Tactics-Non-Disclo-1247581