• Report: #185863
Complaint Review:

Tru-genix - Ultralife PM - Image

  • Submitted: Mon, April 10, 2006
  • Updated: Mon, April 10, 2006

  • Reported By:magna Utah
Tru-genix - Ultralife PM - Image
857 W. South Jordan Parkway Suite 201 South Jordan, Utah U.S.A.

Tru-genix - Ultralife PM - Image Corp ripoff insider info; May be able to help South Jordan Utah

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My husband is an ex-employee of this rip-off company. He was only with the company for a very short amount of time, but knows first hand their rip-off schemes. Calls were both inbound and outbound. He was instructed to read a script that would breeze over details very quickly about a web fitness program. Often, customers were not aware they would be charged for this program. They were also automatically enrolled in a auto ship program. The majority of inbound calls were customers calling because there was a SECOND charge they were not expecting. The terms and conditions of the auto ship program were hidden within a hyperlink on the credit card info screen.

Basically, people were mislead intially when ordering in order for a SECOND charge to go through before they had a chance to cancel the autoship program. Refunds were generally denied for these people. If you have questions that I may be able to help with please post.

magna, Utah

This report was posted on Ripoff Report on 04/10/2006 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tru-genix-ultralife-pm-image/south-jordan-utah-84095/tru-genix-ultralife-pm-image-corp-ripoff-insider-info-may-be-able-to-help-south-jorda-185863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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