• Report: #1145674
Complaint Review:


  • Submitted: Sat, May 10, 2014
  • Updated: Sat, May 10, 2014

  • Reported By: Jennifer — Palm Bay Florida
Internet USA

trueaccessory.com Defective, false advertising Internet

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Upon purchasing an advertised lifeproof case for my iphone 4s, it took more than a month to receive my item and only after a followup email request was sent (without response).  Upon receiving the product, it was found to be NOT new, it did not come in a box, with any paperwork.  It was defective.  All the buttons (home button, volume buttons) were defective (didn't work well), the volumn switch was defective and broken in 2 days, and no one could hear me talk (microphone input was somehow defective).  I had a lifeproof case before this, and it was great, so I knew this was a knock-off product.  Unfortunately, after checking their website on returns, they list the lifeproof cases can not be returned for ANY reason!  Obviously this is a rip-off tactic!  BUYER BEWARE!  Do not purchase from them!

This report was posted on Ripoff Report on 05/10/2014 07:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/trueaccessorycom/internet/trueaccessorycom-defective-false-advertising-internet-1145674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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