Report: #1126416

Complaint Review: trupanion

  • Submitted: Tue, February 25, 2014
  • Updated: Tue, February 25, 2014
  • Reported By: Sound Off — san diego California
  • trupanion

    seattle, Washington

trupanion trupanion pet ins Bait and Switch Tactics seattle Washington

Show customers why they should trust your business over your competitors...

I enrolled my Lab in 3/2011 for $41.76 per month.  One yr later I received an email stating my policy was increasing to $109.30 thats a 162% rate hike!!! 162%  ....I called and complained they said costs of vet care have increased and they havent raised their rates in 4 yrs thus the substantial rate hike. Well, The Bureau of Labor Statistics only showed an inflation of California vet care costs to be 2.4% increase from 2011-2012 so why the 162% rate increase? Truepanion could not justify their rates and they just sent me another email stating my policy rates are going up another 20%!! Unbelievable!!! It's the bait and switch......dont sign up thinking age and # of claims doesnt effect your rate because it most certainly does!!!!!  And if you read YELP reviews be sure to scroll to the bottom of the page to read the "not recommended reviews"  ALL of these reviews are 1 star and do not reflect Trupanions over all star rating!!

*** consumers beware, do your research before chosing your pet policy  ***

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