• Report: #730846
Complaint Review:

Trust Properties - Benjamin Mire

  • Submitted: Wed, May 18, 2011
  • Updated: Wed, November 21, 2012

  • Reported By: Richi1966 — London Internet United Kingdom
Trust Properties - Benjamin Mire
Trust House, PO BOX 63020, London NW9 1HF. Internet United States of America

Trust Properties - Benjamin Mire BLR Property Management, David Glass Associates, Skylon Ltd, Benjamin Mire Chartered Surveyors. Managing Agents Scam, Ripp Off, Fraudulent Activity, Bad Management, Trust Properties Scam London, Internet

*REBUTTAL Owner of company: Benjamin Mire/Trust


*Consumer Comment: Trust/Benjamin Mire

*General Comment: benjamin mire

*Consumer Comment: No worries, Ben

*REBUTTAL Owner of company: Trust Property Management

*Consumer Comment: Cowboy property managers

*REBUTTAL Owner of company: Trust Properties - Benjamin Mire BLR Property Management, David Glass Associates, Skylon Ltd, Benjamin Mire Chartered Surveyors. Managing Agents Scam, Ripp Off, Fraudulent Activity, Bad Management, Tr

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Benjamin Mire is the CEO, boss of both Trust Properties and Benjamin Mire Chartered Surveyors
Benjamin Mire Chartered Surveyors and Trust Properties are also trading from the same office address on their paperwork.....so they cannot be different companies.they are exactly the same people.working in the same office..using different aliases to mislead tenants into thinking that they are totally separate and independent companies..which is not the case at all.
I have done alot of research into Trust Properties on the internet and Benjamin Mire himself.and I am fully aware of the games and scams they play.
Every survey should have been conducted by an independent surveyors on behalf of their leashold clients.and not by the same managing agents masquerading under a different name?
The serving of the section 21 notice on us, along with the managing agents sending themselves to conduct the survey under a different name.appears to be some sort of scam to extract money from their leasehold tenants.which most tenants are unaware of unfortunately for them.
It is this total unawareness of tenants, of what is really going on by the managing agents Trust Properties.that they are capitalizing on and feeding off.
The repairs and maintenance work never gets done..but the agents use the section 21 notice, along with their own surveyor ( acting under a different name ) as a clever way of getting extra money for nothing from the innocent tenants.
They are also then able to charge whatever they like for the survey cost.in this case they are claiming ( 2,496.88 ) a huge amount..which is also double the cost of any other surveyors fees.
I have read many various articles on the internet from other flat owners that Trust Properties have done this too before.and it appears that they are trying the same trick on hundreds of innocent leashold tenants.

They are also incredibly greedy with their charges, never take care of the properties they are supposed to be managing, never clean, never maintain or carry out any repairs to the properties, and basically take money from people each month for doing nothing!

They threaten their tenants into paying them money for doing absoulutely nothing in return with balifs, court action, and debt collections agencies.
They do nothing, other than bring total misery to other peoples lives and suck the blood and life out of anyone they can.

Benjamin Mire the godfather of misery, behind all of this should be brough to account by the authorities, how he and his cronies have been allowed to get away with this for so long is very concerning in deed.

This sort of activity could only be legal in Britain...the land of the rip off merchants.

Somebody please do something about Trust Properties ans Benjamin Mire, once and for all!

This report was posted on Ripoff Report on 05/18/2011 06:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/trust-properties-benjamin-mire/internet/trust-properties-benjamin-mire-blr-property-management-david-glass-associates-skylon-l-730846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Benjamin Mire/Trust

AUTHOR: shirin - ()

From Leasehold Knowledge Partnership, LKP:

Mire 52, a chartered surveyor and managing director of trust property based on Colindale, North London, resigned while the complaints were being considered by the Judicial Conduct Investigation Office(which untill earlier this year was the office of Judical Complaints).

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#2 Consumer Comment


AUTHOR: shirin - ()

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#3 Consumer Comment

Trust/Benjamin Mire

AUTHOR: shirin - ()

I agree with the original report. I have 100 pages of evidence to prove my points. well done. Benjamin Mire has ruined our block purposely for money.
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#4 General Comment

benjamin mire

AUTHOR: cavendish court - (United Kingdom)

Just a quick note ..

Benjamin Mire is on the southern leasehold valuation tribunal panel,a very open and credit worthy guy ....to let's say the people who love immoral values.

Why would he be on the panel ?

Why is Cyril Freedman and Spalter Fisher (there a one man band ) a quote from the lovely barrister who represented them at court recently ,Julian Spalter was obviously to busy for such a hearing lol,,even though the lady in question was on the phone to him quite abit ,u never hear from the directors Mr Finegold or Ms glass ...Dave Glass signed a letter from Cyril Freedman from basic land registrars...he was there secretary!

Ms glass ....David Glass ...purely not related !!

Lakeside Developments....directors are ....won't tell you ...do some research lol ...u won't be surprised lol Dis-ingenious that's all ..its okay to make money ..but hey some people are not blinkered to the corporate giants and how they fleece the smaller people to profit hugely , Once bitten twice shy ...not these guys ..that's females to lol ....
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#5 Consumer Comment

No worries, Ben

AUTHOR: Anonymous - (United Kingdom)

Looks like you copy and paste the same text quite a bit, Ben.

I've read your complaints handling procedure and it's basically says that as leaseholders are not 'clients' you just deal with the complaint internally. What is the point in taking a complaint to a Company where you know that it will not be resolved appropriately?

For anyone else reading this, feel free to Google leasehold valuation tribunal rulings on property managed by Trust Property Management - There is lots to read about and all very consistant with the two reports filed here.
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#6 REBUTTAL Owner of company

Trust Property Management

AUTHOR: Benjamin Mire - (United Kingdom)

I would suggest any disgruntled leaseholders raise their concerns at the Leasehold Valuation Tribunal.  It is the forum to settle such matters and not the internet.  If any leaseholder in any property we manage wish me to investigate any of their concerns they should email me at bmire@trustplc.com and I will investigate and respond.
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#7 Consumer Comment

Cowboy property managers

AUTHOR: Anonymous - (United States of America)

I have just stumbled across this report and I wholly agree with the original report.

I had the misfortunate in having to deal with Trust Property Management (TPM) for three years before we exercised our right to manage.

During this time, we had nothing but trouble: Unnecessary and incomplete work, excessive charges, incomplete answers, incompetent employees, incompetent and very expensive third parties.

Aside from the really poor - and I mean REALLY POOR - property management, the issue that really stinks is how TPM and its sister company, Benjamin Mire Chartered Surveyors (BMCS), go about the consultation process for external works.

TPM, as manager is required to carry out certain tasks, as detailed in the lease. This is fine. However, in doing so, it is acting in a fiduciary capacity and should spend leaseholder money prudently. This is where the whole rip off begins:

Firstly, TPM instruct their "surveying department" (thinnly guised as another company operating on an arms length basis) to carry out a survey. Appointment is automatic - they do not shop around. Even though it's an internal company, TPM still charge a fee to "instruct" BMCS - instructing themselves!?

Next step is the survey - BMCS uses RICS old scale of fees. These fees were withdrawn in 2000 after a Monopolies and Mergers Commission report considered RICS fee-setting to be anti-competitive and operating against the public interest. Having a fee scale is always nice as it's clear. However, the fact is was removed mean that it is possible to obtain more competitive costings - TPM don't worry about that though.

Next is the tender process. The work required to our building was relatively minor. BMCS however suggested that, as a few cracked tiles needed replacing on the roof, that the entire roof should be replaced, just in case! The roof was not inspected internally and, when we asked another surveyor to take a look (to get an independent view), he said that they were just bumping up the costs to maximise their fees (15% of the total contract sum - nice little earner!).

The choice of builder was also questionable - most chosen builders were used to dealing with major works. The work that was required on our building could have been carried out by a small local company. When the building firms came around to quote, a couple actually quoted on how excessive some of the required items were.

When BMCS analysed the various tender documents (no real analysis took place, believe me!), BMCS decided to add a few thousand to each tender as a contingiency, just in case - no logic, just another opportunity to increase the 15% fee.

We disputed the proposed amounts and, in true TPM style, we were threatened with court action etc (yawn). Fortunately, we didn't have to wait too long before the right to manage kicked in and the whole process stopped.

BMCS did however still want to be paid for remainder of the surveyor's fees - i.e. the bits they hadn't done (dealing with builders, onsite inspections, snagging etc) - how does that work?

The worrying thing is that these companies continues to get away with this - there are no real laws protecting people. There is the leaseholder valuation tribunal. However, leaseholder property is such a minefield, I suspect most people just pay, moan and then pay again. In the interim, cowboy companies like TPM and BMCS continue to get away with murder.
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#8 REBUTTAL Owner of company

Trust Properties - Benjamin Mire BLR Property Management, David Glass Associates, Skylon Ltd, Benjamin Mire Chartered Surveyors. Managing Agents Scam, Ripp Off, Fraudulent Activity, Bad Management, Tr

AUTHOR: Benjamin Mire - (United Kingdom)

I am Benjamin Mire of London, UK.  I have no connection whatsover with BLR Property Management also of London, UK.  The allegations made in this report are defamatory.  In the UK all disputes between residential Landlords and Tenants are determined by a Judicial Tribunal called the Leasehold Valuation Tribunal.  The allegations made in this report have been debated at the LVT on occassions and they have found that it is quite in order for two companies with common Directors to provide services to long leaseholders provided the cost is no more than would have been incurred by using independant companies.  Indeed it has been found that the closeness of the companies actually reduces the cost to leaseholders and provides for a better service as it keeps the function under one roof and in-house.  I am always willing to hear and deal with complaints and attempt to resolve them.  We have an approved Complainst Handling Procedure.  Anyone should email me at bmire@trustplc.com with their concerns.
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