Report: #505312

Complaint Review: Tupperware

  • Submitted: Tue, October 06, 2009
  • Updated: Sat, July 23, 2011
  • Reported By: bon1957 — Fort Pierce Florida Virgin Islands (US)
  • Tupperware
    tupperware.com
    Internet
    United States of America

Tupperware bought several items from Amazon. showes life time guarantee. called tupperware and was first tolled that they do not guarantee unless i bought from them then they said i had to pay 5.75 shipping! warranty is a fake Internet

*Consumer Comment: So, what your saying is.....

Show customers why they should trust your business over your competitors...

i bought about $300 worth of storage containers from Tupperware off Amazon.com , i ave a problem with 2 lids not fitting tight. i emailed Tupperware and was told that i had to pay $5.75 to return them and gave me an 800 number to call. i did and was told firs that the warranty was void because i did not buy from Tupperware and the person i talked to never herd of Amazon.com. where has she been living? under a rock?. then she said i would have to pay shipping again. i paid good money for the guarantee and did not get it! these are Tupperware Modular Mates One Touch Canister Set and Tupperware One Touch Reminder Canister Set. and are only about 2 to 4 months old
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This report was posted on Ripoff Report on 10/06/2009 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tupperware/internet/tupperware-bought-several-items-from-amazon-showes-life-time-guarantee-called-tupperware-505312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

So, what your saying is.....

AUTHOR: Anonymous - (United States of America)

So you are saying you bought Tupperware from an unauthorized source and paid AMAZON for the products & Shipping to your home but you want Tupperware to send you something for free? I think not. Anyone who buys Tupperware from a yard sale would attempt the same thing after paying a quarter for something, and they would have got the same answer. But what other company, besides Craftsman, can you get a lifetime warranty on that has been around 66 years? However, they did offer to guarantee the products but you would only have to pay for shipping? You declined. That is ridiculous! I can't call a company and have something shipped to me for free Especially if I didn't buy it from them. Next time you want Tupperware, please find a consultant adn do your returns thru them as that is how it is meant to be done, along with and order, however; either way shipping is standard minimum $4.50 or 10% of total so $5.75 isn't bad.
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