Complaint Review: Turbo Tax
Turbo Tax Intuit is a "free" ride on the rip-off band wagon Internet
*Consumer Comment: Don't be a sucker...
*Consumer Comment: Still....
*Consumer Comment: Drogers- good outlining!
*General Comment: righteous is wrong
*Consumer Comment: Actually State is free....
*Consumer Comment: State tax filing is NOT free under this program
*Consumer Comment: Bait and Switch?
*General Comment: Turbo Tax Freedom not free
*Consumer Suggestion: It helps to read
*Consumer Comment: You were somehow suckered...
I used the "free" edition of Turbo Tax. Throughout the process I was asked if I wanted to upgrade to "basic" or "deluxe." At all times I said "No."
At the end of preparing both the Federal and State return I was told that I had to either have the fee taken from my refund (for a charge of $29.95) or I had to enter a credit card. I wasn't told how much I was being charged or why I was being charged for a "free" service. I had to enter a credit card. The website gave me no choice.
I entered my credit card information and a few seconds later I received the emai belowl:
Order Date: January 29, 2011
TURBOTAX ONLINE FREE FED NON FFA TY2010 PREP
TURBOTAX ONLINE FREE EDITION TY2010 E-FILE
TURBOTAX ONLINE STATE FREE EDITION KY TY2010 PREP
TURBOTAX ONLINE STATE FREE EDITION KY TY2010 E-FILE
Total for this Order: $27.95
Why am I paying $27.95 for a "free" edition?
I noticed when viewing other Turbo Tax rip off reports, different amounts were charged . . . some higher and some lower than mine. Why?
This is a huge rip off!
This report was posted on Ripoff Report on 01/29/2011 06:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/turbo-tax/internet/turbo-tax-intuit-is-a-free-ride-on-the-rip-off-band-wagon-internet-688493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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