ED Magedson – Founder
I used the "free" edition of Turbo Tax. Throughout the process I was asked if I wanted to upgrade to "basic" or "deluxe." At all times I said "No."
At the end of preparing both the Federal and State return I was told that I had to either have the fee taken from my refund (for a charge of $29.95) or I had to enter a credit card. I wasn't told how much I was being charged or why I was being charged for a "free" service. I had to enter a credit card. The website gave me no choice.
I entered my credit card information and a few seconds later I received the emai belowl:
Order Date: January 29, 2011
TURBOTAX ONLINE FREE FED NON FFA TY2010 PREP
TURBOTAX ONLINE FREE EDITION TY2010 E-FILE
TURBOTAX ONLINE STATE FREE EDITION KY TY2010 PREP
TURBOTAX ONLINE STATE FREE EDITION KY TY2010 E-FILE
Total for this Order: $27.95
Why am I paying $27.95 for a "free" edition?
I noticed when viewing other Turbo Tax rip off reports, different amounts were charged . . . some higher and some lower than mine. Why?
This is a huge rip off!
This report was posted on Ripoff Report on 01/29/2011 06:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/turbo-tax/internet/turbo-tax-intuit-is-a-free-ride-on-the-rip-off-band-wagon-internet-688493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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