• Report: #1011309
Complaint Review:


  • Submitted: Sat, February 09, 2013
  • Updated: Sat, February 09, 2013

  • Reported By: anonymous503 — portland Oregon United States of America
Internet United States of America

TurboTax - Errors + Penalties + Interest + Bad customer service = WORST experience ever, Internet

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TurboTax caused us to be audited by the IRS. The auditor's first question was, "Did you use TurboTax?" Apparently the errors are so consistent, the IRS can easily spot them for audit. Bad importing of data, mis-classification of donations as sales, so many errors that ordinary people don't pick up on. Between the adjusted tax, interest and penalties, it cost over $20,000.

Filed a claim with TurboTax, and got a denial so quickly, they couldn't possibly have actually reviewed it. And they were RUDE! Terrible, terrible, terrible. Using a CPA from now on. Better to support a small, local business anyway.

This report was posted on Ripoff Report on 02/09/2013 08:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/turbotax/internet/turbotax-errors-penalties-interest-bad-customer-service-worst-experience-ever-1011309. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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