Report: #1015084

Complaint Review: Turntable Basics

  • Submitted: Fri, February 15, 2013
  • Updated: Fri, February 15, 2013
  • Reported By: nelgy — sleepy hollow New York United States of America
  • Turntable Basics
    550 N. Lexington Parkway
    st. paul, Minnesota
    United States of America

Turntable Basics Awesome Looking Website. Takes money. Delivers No Products st. paul, Minnesota

*REBUTTAL Owner of company: This belt was backordered and has been shipped

Show customers why they should trust your business over your competitors...

I ordered a record player belt for 10$ plus 4$ shipping.  It was only after it never came that I checked this website and sure enough. it is all true.  No working phone or fax, no working email.  Complete scam site that needs to be shut down.  I will only shop amazon from now on.  
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This report was posted on Ripoff Report on 02/15/2013 06:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/turntable-basics/st-paul-minnesota-55104/turntable-basics-awesome-looking-website-takes-money-delivers-no-products-st-paul-min-1015084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

This belt was backordered and has been shipped

AUTHOR: Turntable Basics - ()

Turntable Basics has served more than 50,000 customers in the last 12+ years.  I stock more than 300 products and from time to time, some items are backordered.  In the past, when orders are backed up and production, packaging and shipping all need to completed, email has been allowed to fall by the wayside.  This is a one person operation, and there usually are not enough hours in the day to remain caught up on daily and long-term business tasks, particularly during times when the house or the car have required extensive repairs.  I convey my most sincere apologies for this lapse in judgment.  Customer communications has been moved to the top of each day's priority list.

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