Complaint Review: Turtle Shack - Port Richey Florida
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- Author Not Confirmed
- Turtle Shack 6821 Industrial Ave Port Richey, Florida USA
- Phone: 727-842-1711
- Web: www.turtleshack.com
- Category: Pet Shops & Supplies
Turtle Shack Duane Swaniec Tortoise Shack turtle shack rip off scammer thieves liars tortoise scammers steal horrible business Port Richey Florida
*Consumer Comment: Stole from me, "delayed" the turtle...then disappeared from the face of the earth!!!
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This website company are total thieves. We have been waiting for 4 months for a refund and they will not refund the money. We bought one item, and then were told that they were doing inventory and had to wait several weeks to get the item so we cancelled the order. This was back on January 5th, 2015....today is May 13th 2015 and we still have not recieved the refund, nor have we recieved the items.
We have called them repeatedly and they continue to tell us...."I'm sending the order refund over to the front desk right now". We've been told that at least 15 times. If you question them any further, about being told the same thing over and over, they hang up on you.
Do not buy from this place! They are scammers and liars. They have no business sense what so ever, which is why they can not afford to do the refunds.
This report was posted on Ripoff Report on 05/13/2015 04:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/turtle-shack/port-richey-florida-34468/turtle-shack-duane-swaniec-tortoise-shack-turtle-shack-rip-off-scammer-thieves-liars-tort-1229012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Stole from me, "delayed" the turtle...then disappeared from the face of the earth!!!
AUTHOR: Sara December - (USA)
SUBMITTED: Friday, September 18, 2015
They stole from me too. I bought my hypo-pastel red ear slider turtle in June, (a very expensive turtle) they charged my card and then "had to delay shipping him" until "mid-July" and so I actually CHANGED OUR SUMMER VACATION TRAVEL PLANS. Come August, we were still without our turtle, unable to reach anyone and then SUDDENLY they disappeared from the face of the earth!!!!-
They took down the website and disconnected their phone. I have no idea how to find these people, this "Duane" but I sure want to, and charge him with theft and credit card fraud.
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