• Report: #738546
Complaint Review:


  • Submitted: Wed, June 08, 2011
  • Updated: Wed, June 08, 2011

  • Reported By: ljs — United States of America
Internet United States of America

turtleshack.com Complete Rip Off! Wrong type turtle/ sick turtle , Internet

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I have never had such a bad experience with a company like I have with turtleshack.com! We ordered a western painted turtle and received a southern painted turtle. Now I am not an expert but 2 seconds on Wikipedia shows they sent the wrong turtle. We might have just given up trying to contact turtleshack.com but not long after having the turtle it passed away while living in a nice tank with another turtle that is thriving.
Then after several phone calls and emails we have still heard nothing!! It has been over a month of trying to contact the people in charge of this company. That is rude and no way to run a company. I will NEVER buy anything from turtleshake again and wish everyone to know.
DO NOT DO BUSINESS WITH THIS COMPANY!!!! They are a poorly run company with absolutely no respect or concern for the clients.

This report was posted on Ripoff Report on 06/08/2011 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/turtleshackcom/internet/turtleshackcom-complete-rip-off-wrong-type-turtle-sick-turtle-internet-738546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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