ED Magedson – Founder
TurtleShack.com6821 Industrial Ave. Port Richey, Fl 34668 Port Richey, Florida USA
TurtleShack.com Just ignore your customers, they'll go away (eventually). Port Richey Florida
I made an online purchase of some baby Red Slider turtles on 10/12 totaling $43.85 with shipping. I subsequently cancelled that order because the company wanted about $32 more to ship them next day air. Though this was never mentioned in the description, they claimed this was the only way they deliver. I was told at that time it would take 10-14 business days for the refund to appear on my account. It has now been over seven months.
I called the only number they list numerous times and talked to a "Steve" who does not seem to have any communication with the owners. I have e-mailed them innumerable times and was just ignored. I even filed a complaint with the BBB who had no more luck than I did getting any answers from this person (one Tori Andrews). TurtleShack.com is nothing more than common thieves.
This report was posted on Ripoff Report on 06/01/2013 01:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/turtleshackcom/port-richey-florida-34668/turtleshackcom-just-ignore-your-customers-theyll-go-away-eventually-port-richey-f-1055596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.