• Report: #937784
Complaint Review:

TV Ruby

  • Submitted: Thu, September 06, 2012
  • Updated: Thu, September 06, 2012

  • Reported By: Wendy — Fayetteville Arkansas United States of America
TV Ruby
P.O. Box 1083 Mississauga B Mississauga, Ontario Canada

TV Ruby Monster Media sent wrong dvd set no refund Mississauga , Ontario Canada

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I ordered a DVD set from this company (Alfred Hitchcock Presents) and they sent me the wrong set (Alfred Hitchcock Hour). I noticed the mistake, and emailed them. I already owned the set they sent me, and I wanted my original order.

After several attempts of trying to contact them, they emailed me back telling me the dvd set I ordered was no longer available. That was one mistake- sending me dvd's I did not order in the first place.

I returned the wrong set along with a letter explaining the mistake and how I should be reimbused not only for the wrong dvd set, but also the shipping charges which was over $22.00. I have received no reply of any kind nor a reimbursement.

This report was posted on Ripoff Report on 09/06/2012 09:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tv-ruby/mississauga-ontario-l4y-3w4/tv-ruby-monster-media-sent-wrong-dvd-set-no-refund-mississauga-ontario-canada-937784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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