Complaint Review: Twelvestone
Twelvestone Matt Skinner Investor Reboot - Twelvestone - Not Honoring Refund Valencia California
*General Comment: I was also Scammed by Matt Skinner
*Author of original report: Response
*REBUTTAL Owner of company: Uninformed Consumers Pay The Price
On August 23rd, 2013 I purchased a program called Investor Reboot for 2 payments of $97. The first one coming out on August 23rd, 2013. It was only a couple of audios that really didn't explain how to do any of the business specifics. As I was unhappy with the product, per their guarantee, On August 27, 2013, I requested a refund of the the initial $97 and not to charge the additional $97. I heard froma Chris Casiello and he stated I needed to fill out and sign this form to get my refund. Which I did on August 28th, 2013. After repeated phone calls and emails, I then heard back from Chris regarding the additional payment.
Your account has already been cancelled and you will not incur any future charges (which I have not).
Unfortunately it looks as though your emails were triggering into spam folders
Refund checks are mailed within 10-14 days. I am out of the office, however I will check the status and get you an update on Monday.
I never heard back. I have made repeated phone calls and email attempts from several email accounts to try and avoid spam filters, but no contact has been made and no refund has been issued.
I told them I would be posting on these sites and still nothing. I am just looking for my $97 back as promised.
This report was posted on Ripoff Report on 10/29/2013 07:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/twelvestone/valencia-california-91355/twelvestone-matt-skinner-investor-reboot-twelvestone-not-honoring-refund-valencia-cal-1095353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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