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Report: #1287264

Complaint Review: Twins Auto Sales - Dearborn Michigan

  • Submitted:
  • Updated:
  • Reported By: Brick — Warren Michigan USA
  • Author Not Confirmed What's this?
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  • Twins Auto Sales 10700 Ford Road Dearborn, Michigan USA

Twins Auto Sales Ford Motor Sales (Abe or Ali Saad) Knowingly sold a defective vehicle, stated they would cover the cost, now they are retracting Dearborn Michigan

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On January 20, 2016, I purchased a used vehicle from this dealership.  Prior to taking possessionof the vehicle, I advised(Abe Saad) them of the check engine light was on .  He stated it was likely a sensor and had his mechanic inspect the vehicle and cleared the code.  Since, that day, I have been to the dealership at least 6 times with the same concern.  He assured me that nothing was wrong with the vehicle and if it was.  The code would not clear.  Since, then I discovered that the Automatic Starter that I have on the vehicle will not function, as long as the check engine light is on.  Additionally, the change engine soon light has come on.  Eventhough, I was told by them that the oil had been changed and was good until 117k miles.  I have  approximately 115k miles on the vehicle and have put under 1k miles on the vehicle in the 3 weeks that I have owned it.  On, Feb 2, 2016 Twins took my vehicle to their offsite mehanics at Alex's Auto Center, 10030 W. Warren Ave Dearborn, MI to finally have the vehicle inspected and serviced.  They were told by Ali Saad that whatever the cost, they would be responsible.  Obviously they were not equipped to repair the vehicle and sent my vehicle to Les Stanford Cadillac (Dan) for the repairs.  The vehicle has been inspected and discovered the "timing chain" needs to be repaired.  Dan has advised me, that he has since been in contact with Ali(Twins) and Mike (Alex' auto) and awaiting approval to cover the cost of repairing the vehicle at $1708. Since, then I have had to rent a vehicle to drive, as I am a professional, single working mom that needs to be mobile.  I have made several attempts to resolve this issue with Twins; even returned to Twins to discuss them honoring there word of covering the cost; with no resolution.  As of today, my vehicle is still at Les Stanford Cadillac repaired awaiting pick-up.

This report was posted on Ripoff Report on 02/12/2016 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/twins-auto-sales/dearborn-michigan-48221/twins-auto-sales-ford-motor-sales-abe-or-ali-saad-knowingly-sold-a-defective-vehicle-s-1287264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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