Two Live Customs Two Live Customs LLC Took payment, never sent shoes online Internet

My nephew found @twolivecustoms on Instagram and wanted a pair of the shoes advertised there for Christmas. I ordered in early December and saw that the site said 2-4 weeks before they send a tracking number, as (assumedly) it takes that long to custom paint a pair of Nikes. Our credit card was processed two days later. After waiting 4 weeks, we contacted dylan@twolivecustoms.com the only way to reach Two Live Customs it seems. Waited several days, no response. A week later, we e-mailed agan, still no response. Had to call the bank to report fraud, services not rendered. After the fact, we see we are not the only ones this has happened to. We see that commentary is disabled on all of Two Live Customs Instagram pictures; should have been a red flag had we done a little research beforehand. Just wanted to let others know and to remind folks to do a little research before purchasing online from private shops (sadly).