Report: #337582

Complaint Review: TWX Magazine Co

  • Submitted: Thu, June 05, 2008
  • Updated: Thu, July 10, 2008
  • Reported By: Madera California
  • TWX Magazine Co
    TWX 225 High Ridge Rd. East Building Stamford Connecticut Usa

Twx Magazine CompanyTWX Magazine Co I was offerd a free 3 month trial on 3 magazines. If I liked them I would be billed for the after 3 months. I was billed within 4 day and I have not received on magazine yet! Stamford Connecticut Usa Connecticut

*UPDATE Employee: Not a ripoff or scam

Show customers why they should trust your business over your competitors...

Rip off- Billed me for items i haven't even seen yet after being offer a free 3 month trial!!

Romilda Fresno California

Madera, California
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This report was posted on Ripoff Report on 06/05/2008 07:58 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

Not a ripoff or scam

AUTHOR: Cblack - (U.S.A.)

I am an employee of the company you are mentioning. The only charge you would see within your free 3 month trial is a pre-authorization charge of $2.01 which is used to see if your credit card is active, that way if you decide to keep the magazines after the 3 month trial, you will have a way to be billed. The pre-authorization process is very common, it is used the same way when you go to a gas station and put your credit card in at the pre-authorizes your card $1.00 to see if its active. The pre-authorizations always drop off your account within 24-48 hours and is not a real charge.

As far as not receiving the magazines, those do take 4-6 weeks to begin coming. You will always receive the 3 months though in all because even after you cancel they still send 1 or 2 more issues to you because the cancellation takes a while to get back to the publisher of that magazine. And as always, we always send out a reminder postcard 2 weeks prior to billing to give you the chance to cancel your trial. We have NEVER charged anyones account while in a free trial, not until that 3 month mark. I hope this helps!
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