• Report: #429970
Complaint Review:

TWX*People/Best Buy ,Time Warner Subscriptions

  • Submitted: Mon, March 02, 2009
  • Updated: Mon, March 02, 2009

  • Reported By:Kensington Connecticut
TWX*People/Best Buy ,Time Warner Subscriptions
75 Rockefeller Plaza, New York, New York U.S.A.

TWX*PeopleTWX*People/Best BuyTWX*People/Best Buy ,Time Warner Subscriptions Disingenuous Business Practice & Fraud 75 Rockefeller Plaza New York New York

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TWX charged my business credit card first on May 24, 2008 and then Sept 8, 2008 for $56.94 each. The first charge reads "TWX*People/Best Buy" and the second reads "TWX*People". Although I did shop at Best Buy in March 2008 for a laptop, I never authorized a magazine subscription that apparently auto-renews itself. I would not subscribe to People Magazine because my wife already receives it through a school fundraiser. And I certainly would not pay $57 for six months of it.

I called TWX back in June and was told the first charge would be reversed. I am now getting my business books ready for my accountant and during the reconciliation process I noticed that there was no credit and there was second charge. I went through the lengthy call-in process (about 20 minutes) and spoke to a woman, Angela, who refused to credit me saying that I have been receiving the magazine for the past seven months. I explained to her "yes" but it is my wife's subscription from the school fund-raiser. She said that her subscription has not started yet because mine auto-renews itself. I did not get anywhere with her so now I am seeking your help. This angers me because I work hard for my money and TWX is able to take it so easily from me.

Kensington, Connecticut

This report was posted on Ripoff Report on 03/02/2009 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/twxpeoplebest-buy-time-warner-subscriptions/new-york-new-york-10019-6908/twxpeopletwxpeoplebest-buytwxpeoplebest-buy-time-warner-subscriptions-disingenuous-b-429970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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