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Report: #1164943

Complaint Review: TxTag - Dallas, Tx Texas

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  • Reported By: HarrisraTx — CEDAR PARK Texas
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  • TxTag P.O. Box 650749 Dallas, Tx, Texas USA

TxTag Texas Tollways TxTag Unable to Make Payment; Faud. Late fees Dallas, Tx Texas

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I undoubtly admit that I have used the TxTag tolls quite often due to the fact I live on the 45 Tx Toll. I pay my tolls as the come in. Recently moved the tolls still go to my parents house so I have fogot to pay some tolls and racked up my late fees. Back in May I had a total charge of $550 in tolls and I knew that this had to stop. Luckly I got a hold of a TxTag representative after hard work. She stated that TxTag doesnt offer payment plans however you can pay partial amounts on the toll to avoid recieve late fees. (late fee structure below)

First fee assesed $5 per toll after 30days late

Second Fee Assessed $20 per toll after 90 days late

I then decided to pay 150 per pay period to knock down the tolls. Within the first month and a half I was down to $75 due. I was almost done. Then the scam happened

The representative that stated as long as I pay the tolls down before the 90 day period I was clear lied! 

I was assesed a late fee for every toll that I had left which was around 60 or so. My current balance is $320. When I tried contacting a representative now the phone goes straigt to busy. Has for the last month. Phone list below

888-468-9824 list on their current website as well as billing statements!

When going online to pay. That section of the website was down for 2 weeks. During that period of which I was billed additional late fees.

TxTag went through an update during that period hints why it was down. Now when you go to pay your bill you no longer have the option to make a partial payment. You have to PAY IN FULL!!!!!

I now cannot pay in full as I have worked so hard to pay as much as I can to only get scammed and start all over. Now Im worried that I will keep getting late fees assessed and them turning me into collections. Anyone that has expierence with TxtTage please help!!!! 

This report was posted on Ripoff Report on 07/25/2014 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/txtag/dallas-tx-texas-75265/txtag-texas-tollways-txtag-unable-to-make-payment-faud-late-fees-dallas-tx-texas-1164943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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