Complaint Review: TXU Energy
- TXU Energy
- Phone: 972-791-2888
- Category: Utility Companies
TXU Energy Customer service for Texas based company is in Central America, bad support Dallas Texas
they want their money but don't want to work for it...i am goping to contact the PUC and file a major complaint pver very poor customer service. TXU needs to go back and read their own Customer Bill of rights #2.
I recieved a letter from their VP of customer Care but you cannot respond to her because they show no phone number or email address....I believe she is a make believe name. the Customer care people cannot find a number for her. Her name is Angela Guillory. No one know her at Customer Care Center.
Pearland, tx resident
This report was posted on Ripoff Report on 04/20/2009 07:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/txu-energy/dallas-texas-75265/txu-energy-customer-service-for-texas-based-company-is-in-central-america-bad-support-dal-445321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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