Report: #794477

Complaint Review: TXU ENERGY

  • Submitted: Wed, November 02, 2011
  • Updated: Thu, November 03, 2011
  • Reported By: ballymote — plano Texas United States of America
  • TXU ENERGY
    Dallas, Texas
    Internet
    United States of America

TXU ENERGY BEWARE TXU Welcome Bonus is a SCAM!!! Internet, Internet

*UPDATE Employee: TXU Energy

Show customers why they should trust your business over your competitors...

TXU deceived me to enter a 2 year contract with them with a promise of $150 prepaid visa card which TXU did not send. I called them up and told me that my account is not eligible te receive any welcome bonus since it already lapsed the 120 days for me to make a claim. How do I know that there is a time limit to make a claim? It was never explained to me when I signed up that I have to file a claim in order to receive the welcome bonus!!! I was told that I will receive a prepaid visa card in the mail. Shame on you TXU!!!
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This report was posted on Ripoff Report on 11/02/2011 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/txu-energy/internet/txu-energy-beware-txu-welcome-bonus-is-a-scam-internet-internet-794477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

TXU Energy

AUTHOR: Greg@TXU - (USA)

I am sorry to hear about your issue. I would like to see if I could help. 

Please email me at greg@txu.com so we can discuss.

Thank you,
Greg
TXU Energy
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