• Report: #1159302
Complaint Review:


  • Submitted: Thu, July 03, 2014
  • Updated: Thu, July 03, 2014

  • Reported By: Krakow — Philadelphia Pennsylvania
1015-25 S 12th St Philadelphia,, Pennsylvania USA

U-Hall store manager never return my calls when they made a mistake in my account Philadelphia, Pennsylvania

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U-hall made a mistake on my monthly storage rental bill. I phoned the property but was told that "they indeed overcharge me but they cannot reimburse it without the permission of the manager". I actually called three times and got the same message and the manager was consistnatly not available (despite the time I reached them). They took my phone number and said that the manager will return my call but the manager never did. I complain to 1800 UHALL  custer service and was told the same story - took my number and promise to call me back but they never did. 

This report was posted on Ripoff Report on 07/03/2014 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/u-hall/philadelphia-pennsylvania-19147/u-hall-store-manager-never-return-my-calls-when-they-made-a-mistake-in-my-account-philade-1159302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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