Report: #611735

Complaint Review: U Haul Canada - Internet

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Tue, June 08, 2010
Updated: Tue, June 08, 2010
Reported By: Kerri — Calgary Alberta Canada

Author Not Confirmed

Why?

U Haul Canada Internet United States of America

Phone: 1800gouhaul
Web: www.Uhaul.com
Category: Liars

U Haul Canada Unauthorized charges to My Credit card, Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I rented a Uhaul at the Blackfoot Uhaul place here in Calgary. We were on our way to get gas to bring it back when my fianc went to turn around. While he was turing around the truck bottomed out and got stuck. We were only about a block away from the U-Haul place so we went to talk to them. When we got there we told the man behind the counter that we got the truck stuck. We asked about the road side assistance and he told us it was free so we could go and they will pick it up. He said that he would call us when he knew how much the charges would come to. He told us that it would be a maximum of $130 and not to worry about the gas because it was a special circumstance. We left. We never heard from Uhaul again.

On Sunday May 30 I checked my email, there was an email from uhaul with a charge of $1200 they had charged on my credit card (unauthorized). I had only signed for $116 we called them and they said the truck was dirty, the steering was messed up and so were the breaks, not our problem about the steering and the breaks so the guy says his manager will call tomorrow. The next day they call and tell me that they are refunding 400 but charging $650 because it cost money to send roadside there and then cleaning and gas (which I was told would be included in the 130) I got mad and got my fiance to call, the girl I talked to told him that they didn't call roadside but that 2 of their guys went down and got the truck out themselves and then gas and cleaning. I then got my mom to call and she only told my mom about the gas and cleaning and nothing about the roadside or sending two guys down to get it unstuck. I asked for pictures and receipts proving that they had to pay all this money on our behalf and alos for pictures of the truck dirty but still have not reiceived them.

The issue is that even though we got it stuck we were told by one of their staff that we would only have to pay 130. they charged my credit card 4 times and refunded it once. The staff were rude and uncaring of the situation. I tried to explain that customer service should be key and they should honor what they said but the girl I talked to said no one would fess up to what I was saying but they obviously don't care about that. all I want is my money back and I don't think I will ever get it.

This report was posted on Ripoff Report on 06/08/2010 03:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/u-haul-canada/internet/u-haul-canada-unauthorized-charges-to-my-credit-card-internet-611735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on U Haul Canada

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!