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Report: #1302649

Complaint Review: U-Haul truck rental - Fort Wayne Indiana

  • Submitted:
  • Updated:
  • Reported By: ACE — Fort Wayne Indiana USA
  • Author Confirmed What's this?
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  • U-Haul truck rental 2532 Goshen Rd. Fort Wayne, Indiana USA

U-Haul truck rental U-haul Forced me to keep and pay for a truck an extra day after waiting in line for longer then 45 mins Fort Wayne Indiana

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 After returning truck on time, I was waiting in line to hand them keys back and check out, they said the truck was late and had to keep it for 13 hours and then bring it back and pay for another full day plus additional milage and fuel. Even after I stated I didn't need the truck another day. Also they kept billing my credit card with pending charges over five days tying up my funds so that they couldn't check me out or log me out of truck. Yet when I returned the next day it took 15 mins and they had all those pending charges wrapped up slick as a whistle with no problems, but they couldn't do that the day before? WTF ????!!!! And now they say I still owe them almost $50.00 for the additional day I didn't need the truck!

This report was posted on Ripoff Report on 04/29/2016 01:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/u-haul-truck-rental/fort-wayne-indiana-46808/u-haul-truck-rental-u-haul-forced-me-to-keep-and-pay-for-a-truck-an-extra-day-after-wait-1302649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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