Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #62451

Complaint Review: U-Haul - Multiple Michigan

  • Submitted:
  • Updated:
  • Reported By: Detroit Michigan
  • Author Not Confirmed What's this?
  • Why?
  • U-Haul Unknown Multiple, Michigan U.S.A.

U-Haul ripoff ripoff business from hell Multiple Michigan

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I called two weeks in advance to reserve a truck at a location 3 miles from my home. The night before my move I get a call telling me they haven't found a truck for me yet, but will call me back by 9:00 the next morning to tell me where to pick one up. 9:00 comes and goes, and still no call. So I call them after 9:30.

They still haven't found a truck. I start calling other companies. I get a call back telling me I have to drive to Midland, about 30 miles to get a truck. I go get the truck. I ask the agent if I will be reimbursed for the extra miles, since this will obviously take away from my free miles. He said he was pretty sure I would ( he was a new employee, so I won't blame him). I set off in the truck and hit a bump.

Both of my rear view mirrors fall down, and I can't see a thing behind me. I stick my hand out the window and re-adjust the driver's side mirror. I can't do a thing about the passenger side, so I can't change lanes all the way home. Unfortunately, everytime I hit a bump, the mirror falls down. I do this all the way home, doing 40-60 mph, with my arm sticking out the window. What's worse, my move was a 100 mile move.

So, I had to hit the freeway with these defective mirrors. My daughter had to ride with me so she could readjust the passenger side. We did this all the way from Saginaw to Detroit, 100 miles. To add insult to injury, when we returned the truck, U-Haul had the nerve to charge us for excess mileage. I will never rent another U-Haul as long as I live.

Luevon
Detroit, Michigan
U.S.A.

This report was posted on Ripoff Report on 07/01/2003 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/u-haul/multiple-michigan/u-haul-ripoff-ripoff-business-from-hell-multiple-michigan-62451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now