Complaint Review: U-HAUL - ORLANDO Florida
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- U-HAUL NORTH ORANGE BLOOSOM TRAIL ORLANDO, Florida United States of America
- Phone:
- Web:
- Category: Auto & Truck Rental
U-HAUL BAD CUSTOMER SERVICE ORLANDO, Florida
*Author of original report: Budget outshine terrible u-haul
*UPDATE Employee: U-Haul cares
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Spoke with mgr about use of u-haul voucher with an expiration date of one day before rental, Debra said I could use and she would give credit. When I returned truck no credit was issued by u-haul as voucher had expired. I raised an issue regarding this matter, customer service then told me I could no longer rent thier trucks. i now rent trucks 4 times a year from (((competitor's name redacted))) rentals, they appreciate my business 4 times a year. Boycott U-HAUL.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 08/11/2012 10:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/u-haul/orlando-florida-32810/u-haul-bad-customer-service-orlando-florida-925852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
Budget outshine terrible u-haul
AUTHOR: Ningo007 - ()
SUBMITTED: Wednesday, April 30, 2014
Nonsense u-haul should appreciate customers, not drive them away. Have been Budget Truck rental customer for 5 years. Never ever going back to u-haul.
#1 UPDATE Employee
U-Haul cares
AUTHOR: Maria p. - (U.S.A.)
SUBMITTED: Thursday, August 30, 2012
My name is Maria Palmisano and I am with U-Haul International. I would like to offer you my apology for the inconvenience you experienced. If the expiration date on a U-Haul VIP Certificate is close to the date of your U-Haul rental, we can normally work with our customer by extending the date of the Certificate or simply replacing the Certificate with a new expiration date. However, the Certificate needs to be redeemed at the time of rental, not at the return location. The only time we find it necessary to place a customer on our E-Alert system is when there is a balance owed to U-Haul, our equipment has been damaged due to neglect, or a major altercation transpired where we feel there may be a risk to rent a customer our equipment. I would like the opportunity to look into your situation further. Please contact me at maria_palmisano@uhaul.com and provide me with the U-Haul location involved, date of rental, and name of the lessee listed on the agreement. We want to ensure proper rental procedures are being followed locally. Thank you and I hope to hear back from you soon.
Related Reports
01:25 PM
06:24 PM
07:00 PM
08:53 AM
04:12 PM
09:49 AM
06:40 AM
02:13 PM
12:33 PM
05:52 PM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
