Complaint Review: UHAUL OXNARD-SAVIERS RD - Oxnard California
- UHAUL OXNARD-SAVIERS RD 2000 Block Saviers Rd Oxnard, California U.S.A.
- Phone:
- Web:
- Category: Truck Rentals
UHAUL ripoff Oxnard California
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I'll make this short and simple. I rented a cargo van for a in-town move. I rented the vehicle at 2:00pm and discovered later that evening the tire was flat. No big deal- I would call my local Triple A and get it changed.
Well I couldn't because there was no spare tire. I called the Uhaul 800 # and they took my report. I was told someone from the office I rented from would be at my home at7:30am next day. No call, no one came. I Had to call these guys. The guy said sorry, I can't get anyone there for an hour. Well that came and went. At 12:00 pm they finally came and took care of it.
I asked why there was no spare tire and he said because they get stolen. Stupid, I thought because I got the s--- end of the stick. I tried to call the manager, Javier, I think, and of course he never called me back after 2 messages. I did get him on the 3rd call and asked for an extra day at no cost since no of this was my fault- considering the missing spare tire and all. He said NO, that all I could do was turn in the van 3 hours late.
Any later and I would be charged.
I tried to comlain to the 800 customer service line and was given an address to write to in Van Nuys. I sent my letter stating all this and got no reply. These guys are real class act pieces of s**t.
Anna
Oxnard, California
This report was posted on Ripoff Report on 10/29/2002 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/uhaul-oxnard-saviers-rd/oxnard-california-93033/uhaul-ripoff-oxnard-california-33768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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