Report: #1076938

Complaint Review:

  • Submitted: Mon, August 19, 2013
  • Updated: Mon, August 19, 2013
  • Reported By: Phil — Quebec

    , Select State/Province
    United Kingdom Ukash Ukash is stealing their customer UK

*Consumer Comment: 100% AGREE WITH YOU

Show customers why they should trust your business over your competitors...

Bought a ukash voucher 50$ + ( 4.95$ fee ) to buy stuff online. Tried to change the currency to EUR and the voucher was flag as "souspicious activity" . Contact the worst customer service ever to explain and solve the issue. Ukash ask me to send a ID copy and an address proof copy to their compagny to "confirm" my personnal information. Wich according the the Privacy Act of Canada is illegal.

I refuse and wanted to change the Ukash voucher to an other e-currency, but the voucher was frozen and ukash kept ( stole ) my money.

It's a scam, avoid this service in Canada

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This report was posted on Ripoff Report on 08/19/2013 02:25 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment



YES you are right, they do steal your money, the excact same sort of thing happend to me in the uk....

i no longer use this low life company, i have got 50.000 leaflets printed up telling people that ukash is a scam and that they are stealing/with holding peoples money, they hide behind a unsecure po box, they also charge you a fee to get back your own money.............they are down right robbers, they just have a fancy way of robbing you...........

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