ED Magedson – Founder
Ultimate Beans990 Grove St. #204, Evanston IL 60201 Internet United States of America
Emailed on 8/3/2009 AND AGAIN on 12/16/09 to Market Labs.net, Inc. aka, Favorite Consumer Brands.com
I entered your "offer process" and ended before giving you my "total" identity information in order to receive a "free" VISA card with $50 and 36 pepsis. I have experienced problems cancelling/receiving refunds from one of your representatives, Ultimate Bean, aka, Seattle Direct Coffee and Cafe Saporito. I entered into the "offer" from FaceBook on July 27, 2009. I received the coffee on 7/31 and immediately cancelled via phone. They charged my VISA- 2 charges on July 31 and August 3 for $38.95 each. I had not received any products, but once received I immediately returned them. I have repeatedly written, called and have been told it was processing. Then on Nov. 24 I was charged $79 and again on Nov. 30 for $79. I have left messages, written and spoken to a representative who says all my refunds are being processed. My bank is filing a claim with VISA on January 2. I would prefer not causing this company to lose their VISA account. So please refund my $235.90 to my account on record ASAP. My attorney suggests that I contact the District Attorney in Evanston Il to start a deceptive trade suit. THIS COMPANY CONTINUES TO SEND ME PRODUCTS. DO NOT SUPPORT THIS COMPANY. I will be out the orginal charges as my bank (WELLS FARGO) has amnesa about my inital report on July 31, 2009 and refused to reverse the charges on any of these 4 charges. I can't believe that I was so naive to fall for this trap. I have an online catalog and now know why people are reluctant to buy!
This report was posted on Ripoff Report on 12/16/2009 07:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ultimate-beans/internet/ultimate-beans-seattle-direct-coffee-deceptive-trade-practice-internet-fraud-identy-frau-540260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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