• Report: #934213
Complaint Review:

Ultimate Facial

  • Submitted: Wed, August 29, 2012
  • Updated: Wed, August 29, 2012

  • Reported By: Holly — Falconer New York United States of America
Ultimate Facial
Internet United States of America

Ultimate Facial Refused refund, Internet

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I requested a trial period for their product. Paid with my debit card. I haven't even had the product 10 days and I got charged the $78.41 for another shipment. I called customer service and told the guy I talked to I wanted a refund. I don't like the product. He told me they do not offer refunds, another shipment has been sent. I told him I didn't want it, and asked if I mailed it back if I would get my money back. No matter what I said, he kept repeating himself "We don't offer refunds."  So I asked to speak with someone in charge. He refused to let me speak with someone in charge, telling me "They'll tell you the same thing I just told you, we don't offer refunds." 

I told him that I will be disputing the charges. I have since contacted the better business bureau.

This report was posted on Ripoff Report on 08/29/2012 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ultimate-facial/internet/ultimate-facial-refused-refund-internet-934213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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