• Report: #1053244
Complaint Review:

Ripoff Report | Ultimate Medical Academy Recommended Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Ultimate Medical Academy trains students for careers in healthcare that make a difference in their lives. Ultimate Medical Academy, founded in 1994, as a nonprofit school, headquartered in Tampa with an additional campus in Clearwater. Ultimate Medical Academy offers programs on campus and online.

  • Submitted: Thu, May 23, 2013
  • Updated: Tue, March 07, 2017

  • Reported By: Carla Sisco — Selmer Tennessee
Ultimate Medical Academy Recommended Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Ultimate Medical Academy trains students for careers in healthcare that make a difference in their lives. Ultimate Medical Academy, founded in 1994, as a nonprofit school, headquartered in Tampa with an additional campus in Clearwater. Ultimate Medical Academy offers programs on campus and online.
1255 Cleveland Street Clearwater , Florida USA

Ultimate Medical Academy Verified TRUSTED Business REVIEW: Ultimate Medical Academy is committed to student satisfaction and works hard at continuous improvement to support its students and alumni. Ultimate Medical Academy is dedicated to ensuring its stakeholders are satisfied and that any complaints that arise are addressed promptly and fairly.
*UPDATE: Ultimate Medical Academy pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. Ultimate Medical Academy recognized by Ripoff Report Verified™ as a safe business service.

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EDitor's UPDATE: Positive rating and recognition has been given to Ultimate Medical Academy for its full commitment to quality customer service.

Ripoff Report's discussions with Ultimate Medical Academy have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Ultimate Medical Academy listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

UMA’s senior administrators expect every employee to listen carefully to any student concerns. UMA has successfully trained thousands of students for careers in the allied health field and its staff are prompt in responding to inquiries. [continued below]....
..... They are readily available for specific needs or questions that come up. UMA’s mission is to be a dynamic career school committed to empowering students to excel in the healthcare field. UMA strives to provide an educational experience that maximizes value to its students in a professional, supportive and ethical environment.

The students of UMA are the foundation of the school’s reputation. UMA realizes that without successful students, it would not be well-respected among students, alumni and employers. UMA works hard to develop a sense of community among its students so that students feel a sense of social pride and contribute back to the communities they live in. To lead this initiative, UMA staff support many nonprofit initiatives, including Habitat for Humanity, American Cancer Society, All-Children’s Hospital in St. Petersburg, and CASA (Community Action Stops Abuse), to name just a few.

Ultimate Medical Academy is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Dan Soschin during an onsite inspection held by a third party verification company with no biases towards Ultimate Medical Academy.

Ultimate Medical Academy is a career-focused school that specializes in educating and supporting students who plan on pursuing careers in allied health. Through this program not only are they provided with the tools needed to succeed, but are provided assistance in field placement within their specialty. Dan Soschin stated the following about his company, "we're a very support intensive school. We work with our students on an individual basis to help them overcome academic obstacles or anything else that's impeding their success academically or in life."

Leads for Ultimate Medical Academy are obtained through various forms of marketing. Primarily leads are obtained through students who express interest in their school through their website. Once a potential student has expressed interest in their school Ultimate Medical Academy will reach out to them and go through an interview process through an admissions team. This process with asses if their program fits the student's interest, needs, and aspirations.



CUSTOMER CARE & COMPLAINT RESOLUTION – ULTIMATE MEDICAL ACADEMY

During the on-site interview, Mr. Soschin was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Soschin stated, "The bottom line is we're a fairly large school. We have nearly 14,000 students and 40,000 alumni and obviously even more than that expressed interest in enrolling. So we're talking with 1,000s of people...so there's a number of different challenges a student could have." These issues can range from not understanding student loans, difficulties with technology, or receive poor feedback from a professor. In order to effectively handle this wide range of complaints, Ultimate Medical Academy has extensive processes for resolving issues. They have a student hotline that is made available to every student that is used to facilitate questions and concerns. Additionally, each student has a Learner Service Advisor who's goal is to help each individual student navigate the world of on-line learning. Mr. Soschin further stated, "In the world of education and financial aid and career service there's a lot of complexities so we're just here to help the student."

Ultimate Medical Academy has a wonderful reputation within the on-line learning community. This is largely due to their willingness to go above and beyond for their students. Mr. Soschin proceeded to give an example of this, "we have a number of students who are interviewing for new jobs. They can't always get to the interview because they don't have the right transportation...what we do is we have a national Uber corporate account and we'll just cover the cost of an Uber to and from the job interview." Additionally, if a student doesn't have the appropriate attire for a job interview Ultimate Medical Academy will send them appropriate apparel free of charge.

Ultimate Medical Academy is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "It just gives us an opportunity to continue helping students who have concerns. Helping address those concerns. Sometimes they don't know who to turn to so they turn to [Ripoff Report] and they alert us. That just gives us an opportunity to engage."



ULTIMATE MEDICAL ACADEMY – STATEMENT FROM THE PRESIDENT – DEREK APANOVITCH

" At UMA, we are committed to helping our students achieve success. When you enroll here, you don’t just receive career training via interactive online coursework or hands-on training at our Florida campuses—you also receive support from UMA at every step throughout your academic journey.

Our goal is to create a supportive environment where our students feel empowered to achieve their aspirations and goals. Once you become a UMA student, you will have access to our student services including financial aid assistance, academic help and tutoring, guidance resources and support for life situations, career services and so much more. Then when you graduate, you will become a part of our 40,000+ member Alumni Association and receive access to job search assistance and to our professional networking platform for alumni, among other benefits.

We are so proud of UMA’s community of learning and everything we have achieved together. We have provided in-depth support to thousands of graduates, and we would love the opportunity to do the same for you.

Ultimate Medical Academy’s team have expressed that they feel very confident doing their job but would be happy to speak with any student to further address an inquiry or concern. Ultimate Medical Academy takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "UMA provides me with a wonderful and supportive work environment that truly strives to embody each of it's six values - especially 'having fun and building energy'. Not only do staff genuinely believe in helping students, we have a fun time contributing positively to the workplace and our community."

Ripoff Report was pleased to learn that Ultimate Medical Academy’s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction..





STATED IMPROVEMENTS FROM ULTIMATE MEDICAL ACADEMY

Ultimate Medical Academy recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Ultimate Medical Academy has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Derek Apanovitch, Ripoff Report is convinced that Ultimate Medical Academy is committed to quality delivery of services resulting in total client satisfaction.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Ultimate Medical Academy meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. To confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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United Medical Academy Clearwater Florida

This report is a about a gross Misrepresentation of United Medical Academy's selling of their school's credibility. I enrolled into the school being told that upon graduation I would receive an Associates Degree in Health Science. This could not have been further from the truth. The advisors told me several times that I was going to receive this. 

 

 

 

I lost my iinternet access due to being very poor and unable to afford $90.00 a month of Internet service and there are no libraries here. The policy is that if you do not log in for 14 days you will be dismissed and fail classes. No financial assistance offered for this. I was three classes away from graduating. I have been dismissed owing $26,000.00 with nothing to show for it. 

 

 

Now I've no way to continue my education and to become a productive person again. I found out that I cannot transfer any of my credits to another school.

 

 

Instead of digging my way out of poverty, I've only dug a grave for myself thanks to United Medical Academy and their Misrepresentation of their school. I feel like I've just been ripped off by a Scam School. 

 

 

I am ssooooo hoping that that this report will save someone from the heart break that I suffer from and will never recover. Please research your. school and don't let yourself be taken by a Scam School. They retort to support you but it's only another con. 

 

WARNING stay away from United Medical Academy. 


This report was posted on Ripoff Report on 05/23/2013 08:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ultimate-medical-academy-recommended-verified-trusted-business-ripoff-report-verified-businesses-you-can-trust-ultimate-medical-academy-trains-students-for-careers-in-healthcare-that-make-a-difference-in-their-lives-ultimate-medical-academy-founded-in-1994-as-a-nonprofit-school-headquartered-in-tampa-with-an-additional-campus-in-clearwater-ultimate-medical-academy-offers-programs-on-campus-and-online/clearwater-florida-33756/united-medical-academy-clearwater-florida-1053244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

This is for Ultimate Medical Academy

AUTHOR: Carla Sisco - ()

There is an error in this report. It is supposed to be for Ultimate Medical Academy NOT for United Medical Academy. PPlease forgive the error. 

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